Mobile Broadband

Resolved! Flashing green 4G hub - but internet connected OK?!

Hi - just set up my EE hub 2 4G router - I managed to get 2 bars/20MB - internet connection all good. However, the front status light on the router won't stop flashing green. Is there a fault here? I did try looking on here for a similar post but no ...

Resolved! freezing EE71 modem

Last night, I turned off the modem. It was working without any problems before that. Today I turned the modem back on, and all four lights stay on continuously. Even when I tried resetting it using the button inside the device, nothing happens.I remo...

Smart 4G Hub keeps dropping signal

Hello: can anyone help: I have a ee smart 4g hub and the wifi keeps dropping out (usually about 24 hours after it last did it), even though the signal is strong. So I restart it and it works fine immediately. Any suggestions?

Resolved! Mobile Broadband dish

Hi,I'm living at a rural property in South Wales with Plusnet broadband giving 1.5Mbps and paying £40/month for the privilege.The Welsh government are making grants available for £800 for the installation of broadband equipment with the stipulation t...

Using a 4G EE WIFI MINI EE71 on a canal boat. Need better signal

Hi,So I live on a canal boat and I have a 4G EE WIFI MINI EE71 If I get a little bit of cloud I'm lucky to get a signal at all. its infuriating at times when I want internet to use PC In fact even on a good day the signal is not that great. Is there...

5G-WiFi model EE62D

My "internet box" can receive (but not send) SMS texts, with max storage of 100 messages. Yesterday there were 20 messages stored. This morning it said a new message had arrived, but it won't show me it, and all the stored messages have DISAPPEARED. ...

Resolved! 4G data sim upgrade to 5 5G

Hi everyone, I have a current 4g sim that I use in my mobile router which is coming to an end soon and I have now installed a 5g router in my caravan. My question is: Is it worth getting a 5G sim or just top up my 4G sim for use in UK campsites pleas...

Resolved! Lost default password

Hi EE Support, I need help with my EE 4G WiFi device. The sticker on the back is missing/damaged, and I don't have the default Admin Password or WiFi Key. Also, the device is showing 'No Service'. Could you please provide the default credentials for ...

Resolved! excessive buffering

everything is all hard wired? backedup wireless. rebooted router had to reboot machine. but firecube is hard wired. Its **bleep**e everyday always buffers. EE router. portable 5G? is this just life? its poor? super fast never goes off. Its the old st...

Resolved! Bill

How do i pay my bill

Mobile Broadband

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