Skip to main content
Forum FAQ's

Mobile Broadband

Question and content to cover Mobile Broadband.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Resolved! Frequent HH20C Smart Hub 5G dropouts

I have the HH20C Smart Hub 5G. Wireless broadband has been working more or less fine in the 10 months I've had it. However, over the last week there have been connectivity issues. The internet connection will just drop completely from time to time (e...

sammc007 by • Investigator
  • 1227 Views
  • 10 replies
  • 7 Helpful

Resolved! Mobile Broadband

Hi.  Can anyone explain the difference between "Smart 5G Hub" and "5G WiFi".  As far as I can tell they offer the same mobile broadband service but at different prices?(We are moving into a rented house for a year and I'm trying to work out the best ...

Eddy16CC by • Explorer
  • 189 Views
  • 3 replies
  • 2 Helpful

Resolved! Another billing account number query

I've had a read through the community but not getting a suitable answer.I got a sim from EE but through Plusnet as they couldn't provide the speed they were charging from. I've popped the sim in my router and it's working a treat which is great. HOWE...

Scottkr1 by • Investigator
  • 184 Views
  • 6 replies
  • 3 Helpful

Smart 5G Hub Only Detects 4G

I've checked the EE coverage map for the postcode where my business is and it comes under 5G. All the phones on site pick up 5G but the Smart 5G hub will only pick up 4G on 5 bars. I've checked to make sure the SIM is 5G enabled and it is. The router...

Resolved! Re: 4GEE Wifi Mini Hub not connecting

I have a little white box a mini hub.lost connection at 2pm today and can’t get back in.main wifi not being connected until next week and moved to a new house that has awful EE provision so the white box was working until today for temporary cover fo...

Resolved! SIM top up

Any idea why I can't use my credit to top up a mobile sim in a router? 

rusper by • Investigator
  • 301 Views
  • 6 replies
  • 1 Helpful

Resolved! Contract cancel

Hi, It is very bad that you can only discuss openly in writing and get information based on the opinions of users. Why can't I consult with an administrator on professional issues, because I can't consult through a personal system, not publicly.I wou...

Réka by • Investigator
  • 355 Views
  • 3 replies
  • 0 Helpful
Most solutions
More
Top Helpful authors
More