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Resolved! EE Still Taking Payments For Expired Contract

Last year my EE contract for data expired. I then moved to Lebara. I requested termination of my direct debit payments to EE. They were £17 monthly. However they were not terminated even though I discontinued using their data WiFi device - actually i...

CJB666 by • Visitor
  • 402 Views
  • 2 replies
  • 2 Helpful

Resolved! Will EE 5GEE Router, work with EE PAYG SIm?

Will EE 5GEE Router, work with EE PAYG Sim?Hello, I own a 5GEE Router, I cancelled my plan, was told keep router as gesture. Now been using it on 30day rolling data only sim, seems quite expensive, due to be cancelled in 7 days. Now was thinking, eve...

WJ9449 by • Visitor
  • 303 Views
  • 1 replies
  • 1 Helpful

Resolved! New and looking for advise.

I can buy the 4g mobile broadband router. I want to buy an external antenna for the router to get a better 4g signal.Which do you recommend?  + What are the requirements? 

UK IP Address

I need to get all our EE devices/sims updated to have UK based IP addresses most specifically the sim in our 6G aerial.  Can I do this or do I need to speak to Customer Services?

JayneUna by • Visitor
  • 390 Views
  • 1 replies
  • 1 Helpful

Resolved! Dongle

How do I link my device to my account online? it is a mobile dongle, but it sends a pin to the mobile number to verify but I can’t access the message on a dongle? 

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