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mobile broadband cutting out randomly

Hi have just moved house and bought a 4G mobile broadband router to get access to internet without the need to wait for installation into the new house.  The internet is randomly cutting out and I'm now having to rely on my iPhone hotspot for connect...

Hm60ble by • Visitor
  • 234 Views
  • 1 replies
  • 0 Helpful

Resolved! NEW 5GEE router - My PS5 is restricted to NAT 3 NOT NAT 2

Hi, i have just received my new 5GEE router, which is real nice and fast. However, whilst playing my PS5, i noticed when i carry out the internet connection, my NAT TYPE is 3, NOT 2. NAT 3 restricts your game play experience completely. Can anyone he...

ChrisH1968 by • Investigator
  • 14234 Views
  • 19 replies
  • 5 Helpful

Resolved! 2021 EE 5G WIFI HUB - Only showing GREEN 4G connection

Hi, I live in central Northampton and have no option (as far as i know) for fibre, and only have an EE 5G WIFI HUB router for internet. Had it 3 years, sat by my window and consistently has BLUE indicators - 5G signal received - GREAT! In the last we...

Resolved! Upgrading 5G broadband to fibre

I currently have a 5G unlimited broadband account, which has 18 months to run. I use this for the household internet connection. I want to switch over to EE's full fibre service, which will mean discontinuing the 5G service.Does anyone know if there ...

Pete_M by • Investigator
  • 387 Views
  • 2 replies
  • 3 Helpful

Mobile Broad band and using a web and SSH server

Hello, My is Dennis, I am struggling with the issue below I have a mobile broadband from EE. Then I setup an SSH and HTTP server. With another mobile broadband provider it works without any hassle. How can I do the same here, as I prefer EE. 

Dionys by • Investigator
  • 669 Views
  • 11 replies
  • 0 Helpful

EE 4G Router awful

We live rural and had been recommended to use the EE 4G router for wifi. We were informed that we would have no issues with speed and usage by EE however it is the worst wifi we have ever used. The download and upload speed is abysmal. The signal dro...

BrinScaff by • Visitor
  • 16486 Views
  • 22 replies
  • 20 Helpful

Resolved! EE sim in EE 5g router HH70C shows connected to BT 5g

Using a EE 5g enabled sim in a EE router (HH70C), running the latest firmware. When I run a broadband speed test, it says the network supplier is BT and not EE !!If I use the same sim in my mobile (5g enabled) and run the same website broadband speed...

Resolved! Upgrade

My 5g EE home router has ran out of data but it not letting me upgrade to unlimited or add anymore on. How do I do that? 

Resolved! Problem verifying account

Hi,I have an EE sim for a mobile router. I need to upgrade my plan and there's a good deal online but in order to get it, the website wants to send a verification pin to the number associated with the sim in my router. But clearly I can't get a messa...

kaygee2 by • Visitor
  • 392 Views
  • 2 replies
  • 0 Helpful
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