Mobile Broadband

EE throttling until visiting speedtest.net?

I'm on an unlimited sim. PC is accessing phone hotspot.When typing into Firefox address bar, which does a google search, it will sometimes take more than 5 seconds, but when I open another tab and access speedtest.net, then all my other tabs load ins...

Resolved! Trying to top up data on 4GEE mini WiFi - and losing the will to live

I have had an absolute nightmare with this. The system insists that I tick a box that simply does not exist anywhere on the screen or in the form, making it impossible to complete what I need to do. I contacted customer service, and they were absolut...

mini hub issues

Does anyone know what to do if your mini hub was working but now flashes green and the wifi won't appear on any devices, I've tried turning it off and on and I tried rebooting it. Any help?

EE 4G WiFi

I currently have an EE 4G router, the WiFi seems to be dropping off and causing dead spots. So, im looking for an option to boost WiFi signal in the house and possibly the outside shed. It needs to be a simple install as im no techie.Whats your thou...

Resolved! mobile router

hi there iv got a mobile router Im going to put a sim in it From ee that I got from the shop got a phone number and that .what I would like to now do I just put the SIM card in and away it goes or will I have do activate it or something when I put it...

Why can I no longer get a 5G signal in part of my house where the Smart Hub is?

This morning our (previously strong, 400/80Mbps) 5G signal more or less vanished - nothing on the 5G Smart Hub and two iPhones (2023 & 2024 models) could not connect. EE insist all masts working okay. Ping tests = no service, 98% packet loss (every ...

SO17 ***

I am off line.[Mod edit: Removed personal information from the community]

Resolved! Essentials Sim - low speed

Hi we’ve just ordered data sim £23 pmth but the speed is very low download 4.75mb/s vs our home speed 120+ Is this usual and will it speed up also we ordered a data only sim (specifically asked the agent) but the account says unlimited calls and sms ...

Resolved! No network

No network at my area facing to much problem someone can help here I was done porting from lebara due to network issue but EE also same issue.

Resolved! 4G mobile broadband keeps dropping out, 500+ days left on contract, but no 4G

We work and study from home, and are dependent on 4g mobile broadband. Was assured that it would be more than sufficient for us, however, we keep dropping out. Just filling this form now had the internet dropping. Tried to phone EE, but they put t...

Mobile Broadband

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