Mobile Broadband

Trying to connect Wi-Fi to device, but it says ‘Incorrect Password’

Hello,I want to connect a device to WiFi and I need to type the password. I use the correct password but unfortunately I always end up with an error saying “Incorrect passoword”I could connect other devices by using QR code, unfortunately this one de...

Internet dropping out using Smart 5G Hub 7 Pro

Hi folks,I have the above hub at my studio; decent download speed (80-100mbps) but the internet drops out regularly. On a 40 minute Zoom call yesterday, it dropped on 3 occasions.Is this likely to be an IPv6 issue? I've gone through the usual routine...

Resolved! Mobile Broadband options

I just want mobile broadband but I do not want a dongle [Mod edit - changed title after post was moved]

Charging a new device

I’ve just bought a new 4GEE WIFI MINI. Does anyone know how long it will take to charge before I can start to use it please? Really need to get onto the internet! THANK YOU!!!

Resolved! Zyxel 5013e 5G - servers behind it won't work.

Hi. I have recently changed to 5G broadband. My Cisco RV134W now sits behind an EE branded Zyxel 5103e router (modem). I have put the RV134W WAN on the Zyxel DMZ, but servers on the RV134W cannot be accessed from the Internet, some telnet services on...

Resolved! Receipt for top ups

I’m currently using a mobile dongle as my fixed broadband is broken. I’m trying to get evidence of my top up payments to claim from a developer. I don’t have an account as it sends a verification text. The sim is in a dongle not a phone so I can’t ge...

Resolved! False Information, Wrong Broadband and 4G wifi Order Placed by Ordering Team

I ordered new full fibre broadband with EE on 6th of June (Order reference: VOL013-************). I was given a date for Openreach to install the broadband on 22nd June which was the earliest available date. Due to the long delay, I was offered a fre...

Resolved! My broadband

Hi, I woke up and I found out that my broadband wasn’t working and I want to know why.

Resolved! Mobile router flashing red

My 5g mobile router just randomly stopped working and is now flashing red and white. Was working just fine and have turned off for 10mins and re inserted SIM but still not working any advice?

Resolved! EE 5G Hub not working after IPv4 profile change

Hi all, I have just upgraded from the EE HH20C to the HH70C. I am aware of the issues with IPv4v6. On my previous hub I changed to IPv4 only and it was great ever since. I am trying to make the same change on my new hub as I am having the same issues...

Mobile Broadband

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