Mobile Broadband

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Resolved! I likely know the answer but WAN IP over 5G?

I have a 5G device with SIM and want to know If I can get a full IPv4 WAN not CGNAT with inbound traffic to me can EE do this? Or is it a big no and is CGNAT only with this type of network?Thanks

Legacy0 by Contributor
  • 595 Views
  • 3 replies
  • 1 Helpful

Resolved! 4G mobile wifi device

Can someone help me please. I have a 4G mobile wifi device several months ago and I'm trying to find out how much data I have left on it please. Can anyone tell me how to find this out and with step by step instructions please 

deborahj by Visitor
  • 183 Views
  • 1 replies
  • 2 Helpful

Kuma 5g router

Hi all, I have a kuma 5g connect router that will not connect to sky puck or ps5, my laptop and phone will connect. I am using a EE 5g data only sim card, the kuma 4g router everything connects without any problems. I've put the sim card out of my ph...

Hssk by Explorer
  • 443 Views
  • 3 replies
  • 1 Helpful

Resolved! RE: New connection not appearing

Hi everyone,In the 'Manage' tab on the EE app; it says 'Broadband' and unfortunately it is not showing my new connection. It just says 'GET' in a little yellow bubble presumably thinking I haven't got Broadband.I purchased the new Mobile Broadband wi...

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EE Wifi hotspot won't log in

I have both home broadband and mobile (4 lines on my mobile account). When I'm in a public space my phone will often ping telling me I can connect to an EE Wifi hotspot, but it never ever works. When I go to log on I click the box that I am an EE Bro...

Aimsleey by Contributor
  • 2755 Views
  • 16 replies
  • 2 Helpful

4g home broadband cuts out for a few minutes at random

HiI have an EE 4g router (HH10E) and SIM card. Maybe once or twice a day it just stops working. No obvious reason why, but it usually starts up again within a few minutes without any other intervention. I was using the internet just now and the route...

Received call from 07973100194

Hello, I was contacted back within a minute after your front level  customer service agents needed to raise the issue with ppl from another place who clearly knows their stuff and know how to talk to customers, or should I say that was experience.It'...

Scombes by Explorer
  • 252 Views
  • 3 replies
  • 4 Helpful

Third party router with EE SIM card connection details

I have a great 5G router that works perfectly as plug and play with a GiffGaff SIM card but im an EE user.....if I use the EE SIM card it doesnt connect and first I thought it was just the APN settings but that didnt work I tried selecting the band ...