Mobile Broadband

Resolved! 5G Smart Hub Problems

We've had the 5g Smart Hub for just over month and receive excellent speeds of 250-400 mbps in an area where landline speeds are poor. However, I'm having constant problems with the internet just dropping on devices connected to the hub. It's a parti...

Resolved! Best EE 4G smart hub antenna?

I have just installed a EE 4G smart hub and get 2 bars/12-14Mb. Can anyone recommend a compatible antenna that might squeeze another bar out?! A portable/internal one would be ideal.

Resolved! Flashing green 4G hub - but internet connected OK?!

Hi - just set up my EE hub 2 4G router - I managed to get 2 bars/20MB - internet connection all good. However, the front status light on the router won't stop flashing green. Is there a fault here? I did try looking on here for a similar post but no ...

Resolved! freezing EE71 modem

Last night, I turned off the modem. It was working without any problems before that. Today I turned the modem back on, and all four lights stay on continuously. Even when I tried resetting it using the button inside the device, nothing happens.I remo...

Smart 4G Hub keeps dropping signal

Hello: can anyone help: I have a ee smart 4g hub and the wifi keeps dropping out (usually about 24 hours after it last did it), even though the signal is strong. So I restart it and it works fine immediately. Any suggestions?

Resolved! Mobile Broadband dish

Hi,I'm living at a rural property in South Wales with Plusnet broadband giving 1.5Mbps and paying £40/month for the privilege.The Welsh government are making grants available for £800 for the installation of broadband equipment with the stipulation t...

Using a 4G EE WIFI MINI EE71 on a canal boat. Need better signal

Hi,So I live on a canal boat and I have a 4G EE WIFI MINI EE71 If I get a little bit of cloud I'm lucky to get a signal at all. its infuriating at times when I want internet to use PC In fact even on a good day the signal is not that great. Is there...

5G-WiFi model EE62D

My "internet box" can receive (but not send) SMS texts, with max storage of 100 messages. Yesterday there were 20 messages stored. This morning it said a new message had arrived, but it won't show me it, and all the stored messages have DISAPPEARED. ...

Resolved! 4G data sim upgrade to 5 5G

Hi everyone, I have a current 4g sim that I use in my mobile router which is coming to an end soon and I have now installed a 5g router in my caravan. My question is: Is it worth getting a 5G sim or just top up my 4G sim for use in UK campsites pleas...

Resolved! Lost default password

Hi EE Support, I need help with my EE 4G WiFi device. The sticker on the back is missing/damaged, and I don't have the default Admin Password or WiFi Key. Also, the device is showing 'No Service'. Could you please provide the default credentials for ...

Mobile Broadband

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