So due to EE thinking there was an OpenReach full fibre box at my new address, when in fact there isn't, I'm now facing delays with getting the internet activated/installed. I work from home so will be hotspotting my unlimited mobile data to my lapt...
Just got a mini hub sent and it doesn’t connect to the internet . I have done the reset holding the power button, reset pressing the switch on the little switch on the inside and taken the SIM card out and the battery and it still doesn’t connect. My...
My wifi extender PSU has failed.Does anybody know where I can obtain a replacement Mobile WiFi Extender 7 Pro - EX73C PSUThanks
I recently called the EE Technical Support to team to help fix a problem with my 4G router service that I had reported to EE on two previous occasions without a successful resolution. I was on the phone for 29 minutes and was charged by my non EE net...
I use my unlimited phone data to work off of my work laptop and I can not connect to my work VPN even though the internet connect is great. I have been asked by IT to contact my ISP to see if they are blocking it. Can you confirm if this could be the...
Hi, I've just purchased a TP Link MIFI and purchased a payg EE sim card... Inserted the sim and sent a VO plus 16 digit code from my Giff Gaff sim but can't get connected as it says I have no credit... Should I have sent the 16 digit code from the TP...
Hi I have a EE pay as you go sim I bought with 120gb loaded I have it in a mobile WiFi device , how can I find the data balance please ?
I have a new EE smart hub with mobile broadband and i can’t access certain websites eg National Lottery on my mobile when on WiFi but if I switch WiFi off and use 5G it’s fine. When I checked the mobile broadband number it had parental controls on bu...
Hi. Hoping I am in the right place. I am stuck with what to do with EE. Over a year ago I joined EE using the 5G home broadband.When i signed up I made it clear to them what I needed. We cannot have fibre here because the property owners will not all...
Recently bought a pay as you go SIM card for a Kuma wi-fi set up for our caravan. When checking , it simply said to insert card and switch on and it will automatically work. (Others say different). All the lights come on but the 4G light isn’t co...
