Mobile Broadband
Question and content to cover Mobile Broadband.
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Forum Posts
EE5G USBC Only - How to Connect to External Router and Keep Charge
Hi all,I just got a small EE5G home hub setup. It only has the one USBC port which I'm currently using for keeping it charged.I'd like to connect it via ethernet cable to a much more powerful TPLink NX210 router to boost the signal, but i cant see ho...
Cancelled order - upfront fee still not refunded
- ordered mobile broadband on the website 19/12 and paid upfront cost of £100- called up a few minutes later to cancel as found a better deal elsewhere - spoke to 2 colleagues who both confirmed cancellation and explained £100 would be refunded- chas...
5GEE Router Dropping Connection Regularly
Hi all,I'm looking for some help.We have a 5GEE Router and for the last few months, we keep losing connection to the internet on a regular basis, I mean it can happen every few hours, or it could happen 5 times in an hour. It can be down for 1 minute...
Resolved! Mobile Broadband dropping daily - hard reset for 24hr soft fix
Hi all,Hoping someone might have an idea what’s going on here. I’m using an EE SIM in a "3" 5G router (NR5103E) and for months it’s been absolutely solid. Over the last few weeks though, the internet has started dropping out every day.What’s odd is t...
Resolved! Contract cancel
Hi, It is very bad that you can only discuss openly in writing and get information based on the opinions of users. Why can't I consult with an administrator on professional issues, because I can't consult through a personal system, not publicly.I wou...
Resolved! Do any of the current mobile broadband routers have external antenna connectors?
I've been sticking with my old 2017 model ee modem which has served us well, however we're now paying above rate and need to switch to a modern contract.I'm up in one of the northern isles of Shetland and signal is spotty but MBB is still the best op...
Resolved! Issue accessing my ee mobile account
Get error message trying to manage my account. Message says to ring EE
Resolved! Advice for neighbours broadband
Excuse the slightly long winded post. I'm not sure if anyone can give some advice here. Our neighbour who has learning difficulties asked us to take a look at his internet this week as it's not working. We live in the Scottish Islands so he has a 4G ...
Resolved! 5gee router (nr5103) not switching to external antenna
I have connected up a 4x4mimo external antenna to my 5gee Nr5103 router. It is not switching to the external antenna even though i have put the switch on the back to EXT. I cannot find any find any settings to change, has this external antenna been l...
