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Resolved! Another billing account number query

I've had a read through the community but not getting a suitable answer.I got a sim from EE but through Plusnet as they couldn't provide the speed they were charging from. I've popped the sim in my router and it's working a treat which is great. HOWE...

Scottkr1 by • Investigator
  • 191 Views
  • 6 replies
  • 3 Helpful

Smart 5G Hub Only Detects 4G

I've checked the EE coverage map for the postcode where my business is and it comes under 5G. All the phones on site pick up 5G but the Smart 5G hub will only pick up 4G on 5 bars. I've checked to make sure the SIM is 5G enabled and it is. The router...

Resolved! Re: 4GEE Wifi Mini Hub not connecting

I have a little white box a mini hub.lost connection at 2pm today and can’t get back in.main wifi not being connected until next week and moved to a new house that has awful EE provision so the white box was working until today for temporary cover fo...

Resolved! SIM top up

Any idea why I can't use my credit to top up a mobile sim in a router? 

rusper by • Investigator
  • 314 Views
  • 6 replies
  • 1 Helpful

Resolved! Contract cancel

Hi, It is very bad that you can only discuss openly in writing and get information based on the opinions of users. Why can't I consult with an administrator on professional issues, because I can't consult through a personal system, not publicly.I wou...

Réka by • Investigator
  • 383 Views
  • 3 replies
  • 0 Helpful

Resolved! Wish to get quote for contract with EE

Hi,My EE contract ran out a few days ago.It was for a mobile broadband router (4GEE Home router)and a mobile "dumbphone".What phone number or web page do i go to to see what the cost of another contract might be?

treez by • Established Contributor
  • 237 Views
  • 1 replies
  • 1 Helpful
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