Mobile Broadband

Resolved! 5g connection works very well when the router works

I have a slightly different service 5g connection . works very well when the router works that is !! anyway we do share the fact that their support is nothing less than useless. Reboot the router works for an hour - then you have to reboot several t...

Re: 4G SmartHub Disconnecting from internet every few days

HiI’m having the same issue. All lights say it’s Ok but the 4g router is not connected to the internet. Calling EE support is pointless as they are never open when this happens. To be fair when they are open they are pretty useless as well. I’ve cont...

One of the worst decisions I hav made 4G smart hub

Purchased the 4g WiFi as EE mentioned I will get 40/50 mbps since I live in an area of east London that doesn't have fibre capability. I thought that would be the solution till fibre broadband is available but I am not going to lie, the constant disc...

Resolved! Internet Radio Can't Connect to BBC - Other Stations Work Fine

Swapped my BT landline mobile on a Smart Hub for an EE 4G mobile broadband using an EE dongle. Everything working fine including my internet radio. However, the latter will not connect to any BBC stations. All other stations seem OK. Googling for sol...

Unable to order 5G Home Broadband - website ordering issue

Hi,I want to keep my fixed-line broadband but also order 5G Home Broadband. The website won't let me order 5G broadband on my account. When I try to select the Smart 5G Hub, the "Select an option" button remains disabled and I cannot proceed with the...

Strange: why are 2 SIMs behaving differently in the same router?

I have 2 different EE 5G SIMs. One is a prepaid Scancom EE SIM. The other is the SIM in my iPhone.When I put the prepaid SIM into my Huawei 5G router it only gives me 4G and reports the connection as "BT".When I put my phone SIM into the Huawei to te...

Omt number

Moved into a mew address 2 months ago and still have no wi fi, every time i order it gets cancelled everytime i speak to someone they tell me forms have been sent to confirm the omt number and will.take 7 day, never get a callback, try again and same...

Resolved! 4G Mobile WIFI won't connect

I recently changed from pay as you go to pay monthly on my 4G Mobile WiFi. Since then it won't connect to any streaming service on the TV's, Nvidia Box, PlayStation 5 etc.Advise was to contact every brand of TV its not working because its not their p...

cant contact ee

hi what other way i can contact ee ? they phone number its down . i had an issue with my bill that i sorted on monday and since then i dont have connection in my app says i have unlimited data etc etc but unable to connect my devices on the mobile br...

My data did not restart

My data did not restart on 18th.

Mobile Broadband

Forum Posts