Mobile Broadband

Question and content to cover Mobile Broadband.

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Forum Posts

Resolved! Linking products

I had to switch to a SIM for my broadband when I moved to get a decent signal but I cannot link it to my account. I first setup the account prior to moving both my wife and I from smarty to EE, I needed to use a PAYG SIM until I sorted my mobile broa...

Scottkr1 by Investigator
  • 466 Views
  • 7 replies
  • 1 Helpful

5g Home Router

I have the 5G router in our house and for the most part it is amazing.  It however has 0 coverage in one room.  The router itself cannot be moved as it also connects to a garden office via ethernet, both ports are taken on the back for the garden off...

Mafding by Visitor
  • 314 Views
  • 1 replies
  • 0 Helpful

Resolved! Connecting to EE when "Out and about"

Hi,When i am in a coffee shop or wherever,  i obviously dont have my EE mobile router with me, (I have a Broadband account with EE). Though my laptop detects a local area EE internet when i'm out in town.How can i log on to this, or  can't i?Presumab...

treez by Established Contributor
  • 1078 Views
  • 12 replies
  • 6 Helpful

Resolved! Do i get loney back for device if i leave my contact early

I am getting annoyed at how bad my Internet is, constantly dipping and causing lag on streaming tv and gaming.I have the smart 5g hub fcnf (which i paid for) ontop of the bill payment- sim mobile plan as I cannot get full fibre in my area.If I was ab...

LibbyD8 by Contributor
  • 358 Views
  • 3 replies
  • 4 Helpful

Remote access to 4gee home router

Is it possible to remotely access a 4gee home router to do a reset? I’m on holiday in the canaries but it seems my router has decided to go down. Thing is, I’ve got my cctv, security and other things that need Wi-Fi  that I’d like to monitor while I’...

Data router password

I have a ee data router for some reason my devices have disconnected and I have to connect to the router again but I cant find the box to get the password is there any other way to get my password 

JonnyNiR by Explorer
  • 422 Views
  • 4 replies
  • 0 Helpful

Resolved! Leaving EE

Hi, When I first join EE from Vodafone my only question was not to put me in contract at least not more than 12 months. I put broadband to my new apartment. It was through phone call. One lady who answer the phone was difficult to communicate for bot...

RawNpl by Explorer
  • 675 Views
  • 3 replies
  • 2 Helpful

Resolved! Upnp not Successful

Hi, I switched to Ee from BT a while ago now. I’ve been having the same issue I’ve called EE support and they can’t help either saying it’s not an issue on their side. Yet all my research online has points to they need to allow a static ip or a fixed...

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Fxrlxy by Investigator
  • 428 Views
  • 2 replies
  • 1 Helpful

Resolved! Mobile Phone

HIStaffWHY is they a Mobile Phone number on my account when I do not have a Mobile Phone? only a land line EEWHY do I have to sing-in all the time  to my web account on the same P.C. by using stupid pictures??Can you E.E. sort out this mess please fo...