I have been trying to setup the 4G broadband hub but it keeps flashing white and has an issue when connecting to the TV. This is strange because there is no issue with my phone. Please can someone tell me how to solve this problem?
I moved to a very rural part of Lancashire knowing the internet was basically unusable, on the understanding a new company would be providing super-fast broadband. They've hit a snag on the installation (waiting for permission to finish the installat...
Im having a nightmare trying to leave EE. Can someone please tell me how to do this in simple easy way online please? Wanted to upgrade but just getting error after error so moving elsewhere now.
I have just sadly had to change, or should I say downgrade, my EE hub to Smart 4G. My previous Model B625-261 was better in so many ways, but sadly after 6 years it stopped working. This unit is less functional. However, whilst I am stuck with it,...
My partner and I recently moved into our new home. We were unable to get fibre so it was recommended to us by an EE guide to get a 5G box for the time being. However, the 5G box is not fit for purpose and can hardly run a single phone off it and we a...
Hi,I am trying to order the EE Smart 5G Hub 7 Plus online.The online ordering page works, but when I go through the order process, I can only select a 4G option. There is no 5G option available to choose.I have not entered my postcode yet, so this do...
I tried using http://add-on.ee.co.uk/ but it always shows Please turn off your WiFiTo get access to this platform you need to turn off your Wi-Fi within settings. And Wi-Fi is already off. What should I do?
I bought a mobile router (Amazon) and £15 EE voucher with SIM card (Tesco). List the voucher receipt so topped up another £15. I get “no internet connection”. Man at EE shop said top up has been loaded but the plan hasn’t been activated”. Trying to f...
Hello, i am not tech savvy and i also have a meningioma growing in my brain so may sound daftHow do i get simcard out of new hubLinda
Do u know of any way I can get a moderate nat type? Currently stuck on strict, have tried DMZ, upnp and ANP. I have a 5G ee hub [Mod edit: Added title]
