Mobile Broadband

Poor Ethernet and Wi-Fi Connection with 5G Mobile Broadband Router

Hi everyone (I'm new to using the community forum).I want to start by saying that I've had an excellent connection with the EE 4g/5g mobile broadband for the last eight months or so approximately, up until a week ago.A week ago the connection became ...

Resolved! Can I change my mobile plan

Hi, can I change my mobile plan midway through my contract? I had it in June last year, but I don't need as much data as I though, can I change to a cheaper package now?

Resolved! Mobile Internet box and sim

Ive cancelled my direct debit for mobile Internet box and sim i don't use it never have and its out of contract in June 24 plz stop sending me a bill and charges for this . Ive tried ringing EE without success thanks

Resolved! Cannot link broadband sim

Hi I can't link my broadband SIM to my account as it's in a router I don't know what the number is for it and I cannot receive messages on it!!

Resolved! Mobile broadband - 5G hub

Hi - experiencing extreme delays/lagging on our mobile broadband hub, anyone else experiencing this or have any solutions we could try - thanks

Mobile brodband loosing 5g with outdoor antena

My 5G router keeps losing internet, and when it reconnects it drops down to 4G. To get 5G back I have to switch between antennas, and this happens every few days or even daily. On one antenna I get a signal of around -94, and on the other -96/-97. It...

entering the mobile phone number of the mobile router sim

i have found that EE, whilst providing good mobile broadband service, it thinks by entering the mobile phone number of the mobile router sim, that i will be able to read a message or pass code/key. I do not have an EE phone, just mobile broadband sin...

Resolved! Re: 4g EE mini box keeps turning off

My mifi keeps shutting down - it blinks then shuts down . It was working ok but also requires being plugged in . i also think this ridiculous that you need to have another source of WiFi to log issues on here if your system is down -

Resolved! one month of on /off internet connection with mobile internet device.

it has been one month of very unstable and slow internet. Since i have started to use this 5g internet i never able to get the speeds they say i can, besides the connection issue is tipping me on the edge. now i am thinking to cancel the contract, bu...

Resolved! Wi extender

We have the bt 4g router for our home internet. 4g signal strength is good. What is the best way to extended WiFi coverage to a barn attached to the house.