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Resolved! Mini hub

I am currently waiting for WiFi to be installed due to external work this  could take months. I’ve been sent a 4g mini hub however I work from home and every time I click on outlook it crashes and says it’s not responding any idea of why and what I c...

Erin36 by • Visitor
  • 428 Views
  • 1 replies
  • 3 Helpful

Resolved! Contract cancel

Hi, It is very bad that you can only discuss openly in writing and get information based on the opinions of users. Why can't I consult with an administrator on professional issues, because I can't consult through a personal system, not publicly.I wou...

Réka by • Investigator
  • 3624 Views
  • 5 replies
  • 2 Helpful

Broadband issue(self-inflicted to be honest)

18 month contract is up and received email from EE advising me. Tried to use the portal but couldnt access it(used it before without issues). Tried phoning but put on a 20min waiting time, and this a Saturday eve at 18:00! Anyway, I threw a tantrum a...

Pluggit by • Investigator
  • 398 Views
  • 3 replies
  • 0 Helpful

Resolved! 4g broadband mini

Hi, new to this - my mini hub starts OK flashing green but after about 10 seconds the light goes off. Broadband stays connected. Battery fully charged. I've reset it but no difference. Is this normal please?

Kervoas by • Explorer
  • 520 Views
  • 4 replies
  • 5 Helpful

mobile broadband cutting out randomly

Hi have just moved house and bought a 4G mobile broadband router to get access to internet without the need to wait for installation into the new house.  The internet is randomly cutting out and I'm now having to rely on my iPhone hotspot for connect...

Hm60ble by • Visitor
  • 291 Views
  • 1 replies
  • 0 Helpful

Resolved! NEW 5GEE router - My PS5 is restricted to NAT 3 NOT NAT 2

Hi, i have just received my new 5GEE router, which is real nice and fast. However, whilst playing my PS5, i noticed when i carry out the internet connection, my NAT TYPE is 3, NOT 2. NAT 3 restricts your game play experience completely. Can anyone he...

ChrisH1968 by • Investigator
  • 15103 Views
  • 19 replies
  • 5 Helpful

Resolved! 2021 EE 5G WIFI HUB - Only showing GREEN 4G connection

Hi, I live in central Northampton and have no option (as far as i know) for fibre, and only have an EE 5G WIFI HUB router for internet. Had it 3 years, sat by my window and consistently has BLUE indicators - 5G signal received - GREAT! In the last we...

Resolved! Upgrading 5G broadband to fibre

I currently have a 5G unlimited broadband account, which has 18 months to run. I use this for the household internet connection. I want to switch over to EE's full fibre service, which will mean discontinuing the 5G service.Does anyone know if there ...

Pete_M by • Investigator
  • 541 Views
  • 2 replies
  • 3 Helpful

Mobile Broad band and using a web and SSH server

Hello, My is Dennis, I am struggling with the issue below I have a mobile broadband from EE. Then I setup an SSH and HTTP server. With another mobile broadband provider it works without any hassle. How can I do the same here, as I prefer EE. 

Dionys by • Investigator
  • 829 Views
  • 11 replies
  • 0 Helpful
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