Mobile Broadband

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Resolved! Setting Up a TP-link 5G Router

HelloI just go 5G in our area and the EE router is messing about (it was great with the old 4G) So I am trying to set up a TP-link 5 G router Archer NX200 with my EE Data Sim. The signal is strong but shows as No Internet.I have spoken to TP-link sup...

blackpet by Explorer
  • 1726 Views
  • 7 replies
  • 5 Helpful

5g modem - 3rd party hardware

I need a 5G data solution for remote working. I have two slow fixed FTTC line with static IPs for work, using load balancing. However the bandwidth is insufficient to allow high quality video and audio work for two workers. I would like to switch the...

Resolved! 4G Smart Hub struggling

We’ve had a 4G smart hub for 18 months while we wait for fibre in our road. It’s worked well but about 2pm on Monday 19th May it slowed up. Restarted the hub & it came back but the service is now unusable. Disconnects from the internet constantly. Lu...

Resolved! Mobile Broadband Data

Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...

Barely usable internet for about a week

I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...

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Resolved! 5G Smart Hub lights no longer work (but Hub is working okay)

Some months ago the light on my 5G Smart Hub stopped working. The Hub is working but there are no lights to indicate the status. I’ve gone into settings and can’t find anything there. The Hub is still within warranty (it’s about 9ths old) but before ...

Lapwing1 by Valued Contributor
  • 248 Views
  • 2 replies
  • 3 Helpful

EE 5G Hub

Hello - I want to connect my 5G home hub to my EE app to check my bills etc (as my last bill was wrong!)How do I link my device to my app?? I dont have an account billing number to connect via the broadband product option, and I have no way of receiv...

honeybxx by Explorer
  • 154 Views
  • 3 replies
  • 2 Helpful

Resolved! EE 5g Mobile Router

Hey  EE  dudes...it would be great to have either a new case design for the EE 5g mobile router  or  a  cilicone cover  so  as  to stop  the  fush  on/off button from  being pressed  while  in  a  pocket  or  bag... i.e. a resessed button...that  wou...