Mobile Broadband

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Resolved! Lost default password

Hi EE Support, I need help with my EE 4G WiFi device. The sticker on the back is missing/damaged, and I don't have the default Admin Password or WiFi Key. Also, the device is showing 'No Service'. Could you please provide the default credentials for ...

Resolved! excessive buffering

everything is all hard wired? backedup wireless. rebooted router had to reboot machine. but firecube is hard wired. Its **bleep**e everyday always buffers. EE router. portable 5G? is this just life? its poor? super fast never goes off. Its the old st...

switching to three

My EE contract (5G broadband) is about to run out on 16th December 2023.The monthly charge has gone up to £57 a month, with a Fair usage policy of 1TB.Before I change to Three, which is £20 a month, with no limit, can anyone give me a good reason why...

MidgeY2K by Contributor
  • 16746 Views
  • 7 replies
  • 1 Helpful

Smart 4G hub antenna

Hello, I have a Smart 4G hub and the internet i get with it is pretty bad, i have noticed a port on the back labeled TS9 and it looks like its a port for an antenna but I can't find any information exactly on what this does. If i got one of those ant...

Resolved! Returned Equipment not acknowledged

seems to be a common issue within this forum and many EE customers have experienced similar!!! here goes in the hope that I will get some response from EE I'm becoming increasingly frustrated in relation to account number *****5423 to the point that ...

Resolved! Replacement router

I have recently moved home and unfortunately lost my router in the move I wondered if there was a way of me getting a replacement to come to my new address ?

Judd93 by Visitor
  • 224 Views
  • 2 replies
  • 2 Helpful