Mobile Broadband

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Resolved! EE HH20C with other SIM card not working

Hi,I am trying to use a Vodafone SIM in a EE HH20C, firmware : V01.12, modem and it does not see to even get network signal on my modem, I think the modem is locked to EE network only, Is there a way to change this restriction.

Resolved! MacBook won’t connect to 5G smart Hub

Hi, we have a 5G smart hub for our shop. We have a iPad, iPhone that all connects and works fine to the hub but the MacBook Pro just won’t connect. it picks up the hub in the WiFi and connects to it then drops out almost immediately. MacBook has late...

GG597 by Investigator
  • 933 Views
  • 13 replies
  • 0 Helpful

Resolved! Signal booster

I have the EE 4G Internal Smart Hub. Can you purchase and external signal booster to connect to the Hub?

Cancelled order - upfront fee still not refunded

- ordered mobile broadband on the website 19/12 and paid upfront cost of £100- called up a few minutes later to cancel as found a better deal elsewhere - spoke to 2 colleagues who both confirmed cancellation and explained £100 would be refunded- chas...

SuriR by Investigator
  • 321 Views
  • 5 replies
  • 2 Helpful

5GEE Router Dropping Connection Regularly

Hi all,I'm looking for some help.We have a 5GEE Router and for the last few months, we keep losing connection to the internet on a regular basis, I mean it can happen every few hours, or it could happen 5 times in an hour. It can be down for 1 minute...

Lothian by Investigator
  • 8061 Views
  • 16 replies
  • 10 Helpful