Mobile Broadband

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Resolved! Hi EE, I got a mobile broadband few month before

Hi EE, I got a mobile broadband few month before, I have used it for a month because I had move to my new house and then cancel the contract. I have paid two month fee for that broadband as your policy need to pay one more month to cancel the contrac...

Smart 4G Hub keeps dropping signal

Hello: can anyone help: I have a ee smart 4g hub and the wifi keeps dropping out (usually about 24 hours after it last did it), even though the signal is strong. So I restart it and it works fine immediately. Any suggestions?

GuyArnold by Investigator
  • 311 Views
  • 9 replies
  • 9 Helpful

Resolved! Mobile Broadband

I have a 4g mobile router and I have a question if I can get a router like this but bigger with Lan ports? Because I need a connection to a personal computer and a stable one.Before I lived in another flat and I have no possibility to change my contr...

Tety by Investigator
  • 211 Views
  • 3 replies
  • 2 Helpful

5GEE Router Dropping Connection Regularly

Hi all,I'm looking for some help.We have a 5GEE Router and for the last few months, we keep losing connection to the internet on a regular basis, I mean it can happen every few hours, or it could happen 5 times in an hour. It can be down for 1 minute...

Lothian by Investigator
  • 5144 Views
  • 13 replies
  • 8 Helpful

Smart 5G Hub intermittently hangs?

Hi folksWe installed a new Smart 5G Hub in December, and every few days, intermittently with no clear pattern, it completely hangs. It's dropped all service on: 21 & 26 December, 5, 7, 13 and now 17th of January.The light on the front stays solid aqu...

michthom by Explorer
  • 858 Views
  • 3 replies
  • 0 Helpful

EE 5G Smart Hub disappointment.

Today I get my EE 5G Smart Hub and I'm disappointed. I don't know if I'm doing something wrong but this is not what I expected.I get 4 bars 5G signal here in Bayswater, London but the speeds 6-20 Mb/s. Only when I first turn it on It was 100Mb/s for ...

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Prorok7 by Investigator
  • 856 Views
  • 11 replies
  • 1 Helpful

Resolved! account closed

I have a valid service plan with EE and have been making my monthly payments via direct debit. However, after relocating to my current apartment, I attempted to update my address online and discovered that my account has been closed.Could you please ...

jleung57 by Visitor
  • 182 Views
  • 1 replies
  • 2 Helpful

Mobile Broadband VPN not working

Hi All,I have just joined EE Sim unlimited broadband with a TP-Link NX510V 5G+, very fast speeds 60mbs + and i use a VPN connection to my works Server 2022. EE is blocking this maybe cause of cgnat.lots of posts but no answers, deffo EE as works fine...

Acecomp by Explorer
  • 190 Views
  • 3 replies
  • 1 Helpful