Mobile Broadband

Smart 5G Hub 7 Pro - Missing core functionality like DHCP static IP assignment

Has anyone else found the functionality on the Smart 5G Hub 7 Pro (HH70C) to be lacking?Being able to assign static IP's to devices on a LAN is surely core functionality that one might expect from a router? Or being able to set DDNS?Has anyone found ...

EE 4G Router awful

We live rural and had been recommended to use the EE 4G router for wifi. We were informed that we would have no issues with speed and usage by EE however it is the worst wifi we have ever used. The download and upload speed is abysmal. The signal dro...

Resolved! EE sim in EE 5g router HH70C shows connected to BT 5g

Using a EE 5g enabled sim in a EE router (HH70C), running the latest firmware. When I run a broadband speed test, it says the network supplier is BT and not EE !!If I use the same sim in my mobile (5g enabled) and run the same website broadband speed...

Resolved! Upgrade

My 5g EE home router has ran out of data but it not letting me upgrade to unlimited or add anymore on. How do I do that?

Resolved! Problem verifying account

Hi,I have an EE sim for a mobile router. I need to upgrade my plan and there's a good deal online but in order to get it, the website wants to send a verification pin to the number associated with the sim in my router. But clearly I can't get a messa...

Paid for EE Plan but Data Not Showing on Account

Hi, I just bought an EE SIM plan that was supposed to cost £10 but was on offer for £9. The plan should include 8GB of data and the usual allowances. However, when I logged into my EE account, it shows that the SIM doesn’t have any data or plan attac...

Mobile broadband down in PL8 not showing as a problem on your maps

Once again our Mobile Broadband has gone down this evening. Come on EE what's going on. Lost Internet at 10pm. Can't connect to the tablet on WiFi or through Sim. Really regret signing up for this!

Resolved! 18 contacts

unlock 18 Contacts website

EE throttling until visiting speedtest.net?

I'm on an unlimited sim. PC is accessing phone hotspot.When typing into Firefox address bar, which does a google search, it will sometimes take more than 5 seconds, but when I open another tab and access speedtest.net, then all my other tabs load ins...

Resolved! Trying to top up data on 4GEE mini WiFi - and losing the will to live

I have had an absolute nightmare with this. The system insists that I tick a box that simply does not exist anywhere on the screen or in the form, making it impossible to complete what I need to do. I contacted customer service, and they were absolut...

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