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Amazon Firestick and EE mini Hub

I've been sent a mini hub due to long-term issues with my wired broadband.Mini hub connects satisfactorily to the internet and I can access the internet on several devices.  However my Amazon Firestick connects to the hub (gets an IP Address, etc) bu...

james_5 by • Visitor
  • 183 Views
  • 1 replies
  • 1 Helpful

Resolved! Mobile wifi router

I have a mobile wifi router and loaded 120gb a few months ago. I do not use this device often but i want to check what data i have not used. I went into the local store to ask how i could check and they were not interested in helping as i was not buy...

Cleland by • Visitor
  • 210 Views
  • 2 replies
  • 1 Helpful

Wireless 5g issues

I have the ee 5g wireless ee62d router, little white one, I seems to connect okay but in our old house device connection is a bit up and down as are the speeds, is there way to boost my signal ? I’ve looked online for these booster that use your elec...

Resolved! 5g router remote access

Hi there. I hope someone can help me. Which I have to say EE have been reluctant to do. I have a tplink Archer NX210 router with an ee data sim that I need to be able to access remotely so I can control cameras and  smart stuff. I have tried everythi...

Internet dropping out using Smart 5G Hub 7 Pro

Hi folks,I have the above hub at my studio; decent download speed (80-100mbps) but the internet drops out regularly. On a 40 minute Zoom call yesterday, it dropped on 3 occasions.Is this likely to be an IPv6 issue? I've gone through the usual routine...

drumting by • Investigator
  • 488 Views
  • 7 replies
  • 2 Helpful

Charging a new device

I’ve just bought a new 4GEE WIFI MINI. Does anyone know how long it will take to charge before I can start to use it please? Really need to get onto the internet! THANK YOU!!!

Resolved! Zyxel 5013e 5G - servers behind it won't work.

Hi. I have recently changed to 5G broadband. My Cisco RV134W now sits behind an EE branded Zyxel 5103e router (modem). I have put the RV134W WAN on the Zyxel DMZ, but servers on the RV134W cannot be accessed from the Internet, some telnet services on...

JulianP by • Established Contributor
  • 513 Views
  • 10 replies
  • 0 Helpful

Resolved! Receipt for top ups

I’m currently using a mobile dongle as my fixed broadband is broken. I’m trying to get evidence of my top up payments to claim from a developer. I don’t have an account as it sends a verification text. The sim is in a dongle not a phone so I can’t ge...

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