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Resolved! EE 5G router not connected to internet

Read moreRead moreHi.My router is on and fully charged. The light is not on so I am not connected to internet. I have 200G of data. I have tried all the recommendations so far. Turning off and on, rebooting, moving router etc. I have only had the rou...

Spider83 by • Investigator
  • 119 Views
  • 7 replies
  • 0 Helpful

5g NR5103 Router - Unlocked branded 5GEE

Hi, I have a NR5103 with is 5GEE branded, but unlocked. I can use with other networks, but would like ot put the firmware to the standard Zyxel. How can I install the firmware? There is no option in th 5GEE settings to allow me to select a firmware v...

baki1 by • Investigator
  • 791 Views
  • 12 replies
  • 0 Helpful

LTE Router APN Setup Texts

Back in the day I remember EE sending WAN LTE device setup texts. I have a monthly unlimited data sim account and have moved to a new LTE/5G router that apparently was intended for the Asian market but is being sold by D-Link for use in the UK. No pr...

OB1e by • Investigator
  • 86 Views
  • 1 replies
  • 1 Helpful

Resolved! Registering a new Data Sim with the EE App

I am a new EE customer who is on a Data SIm only contract. I want to register and link  my new SIM card to the EE app on my phone but it says that I need to enter a OTP code into the app to link it.i cannot put the new SIM into a mobile phone to get ...

Stve2100 by • Investigator
  • 134 Views
  • 5 replies
  • 2 Helpful

Netflix problems

Ever since buying a new 5GEE Home Router, apps such as Netflix have stopped working on my TVs. The internet is working with other apps, but Netflix always comes up with the error codes 2-4 or 2-5. I've tried re-setting the router and TV and apps mult...

Jane1236 by • Visitor
  • 113 Views
  • 1 replies
  • 0 Helpful

IPV4 and IPv6 issues (probably again)

Apologies if this has been discussed to death, but I can't find a solution to my problem in the threads.I have a Huawei B315-22 4G router with an EE sim.  The default APN (everywhere, eescure, IPv4 and IPv6) allows me to access the internet on all de...

afarmery by • Investigator
  • 7495 Views
  • 11 replies
  • 4 Helpful

IPV4 fallback doesn't work

Hi AllSo I have seen a lot of threads on this, but still can't get my EE sim to work in my 4G CPE 3 mobile router on IPV4 only.My issue is when set to dual stack (IPV4/IPV6) services like Steam, or even things like VPNs don't work. So I followed the ...

Adam_84 by • Explorer
  • 2203 Views
  • 23 replies
  • 3 Helpful
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