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Resolved! Mobile Broadband dish

Hi,I'm living at a rural property in South Wales with Plusnet broadband giving 1.5Mbps and paying £40/month for the privilege.The Welsh government are making grants available for £800 for the installation of broadband equipment with the stipulation t...

5G-WiFi model EE62D

My "internet box" can receive (but not send) SMS texts, with max storage of 100 messages. Yesterday there were 20 messages stored. This morning it said a new message had arrived, but it won't show me it, and all the stored messages have DISAPPEARED. ...

James_M2 by • Investigator
  • 394 Views
  • 4 replies
  • 4 Helpful

Resolved! 4G data sim upgrade to 5 5G

Hi everyone, I have a current 4g sim that I use in my mobile router which is coming to an end soon and I have now installed a 5g router in my caravan. My question is: Is it worth getting a 5G sim or just top up my 4G sim for use in UK campsites pleas...

Steve1737 by • Investigator
  • 562 Views
  • 7 replies
  • 7 Helpful

Resolved! Lost default password

Hi EE Support, I need help with my EE 4G WiFi device. The sticker on the back is missing/damaged, and I don't have the default Admin Password or WiFi Key. Also, the device is showing 'No Service'. Could you please provide the default credentials for ...

Resolved! excessive buffering

everything is all hard wired? backedup wireless. rebooted router had to reboot machine. but firecube is hard wired. Its **bleep**e everyday always buffers. EE router. portable 5G? is this just life? its poor? super fast never goes off. Its the old st...

switching to three

My EE contract (5G broadband) is about to run out on 16th December 2023.The monthly charge has gone up to £57 a month, with a Fair usage policy of 1TB.Before I change to Three, which is £20 a month, with no limit, can anyone give me a good reason why...

MidgeY2K by • Contributor
  • 17125 Views
  • 7 replies
  • 1 Helpful

Smart 4G hub antenna

Hello, I have a Smart 4G hub and the internet i get with it is pretty bad, i have noticed a port on the back labeled TS9 and it looks like its a port for an antenna but I can't find any information exactly on what this does. If i got one of those ant...

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