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4G wifi Router connections not working

Hi , I’m a first time user of 4G WiFi. I bought an unlimited data package from EE and set it up with a new TP Link MR6400 router. There is something I’m not doing right as the TV works fine for streaming content (e.g. IPlayer) but I cannot get our iP...

Boomer88 by • Explorer
  • 233 Views
  • 3 replies
  • 1 Helpful

Resolved! Intermittent wifi dongle use

Hi, I will be travelling round uk soon and would like to be able to use an EE dongle but without a contract and to just be able to access it every now and again, i would be in some remote parts where wifi is non-existant, so, could anyone give me som...

Resolved! 5G Smart Hub Problems

We've had the 5g Smart Hub for just over month and receive excellent speeds of 250-400 mbps in an area where landline speeds are poor. However, I'm having constant problems with the internet just dropping on devices connected to the hub. It's a parti...

Broadband for Charities

Hi EE,We are in independent lifeboat based out of Felixstowe (Registered Charity No. 1082443). We are need of broadband either via landline or mobile from our base. Could you advise if there are any special schemes set up to allow life saving chariti...

How can I speak to a real person?

As a many years customer, I am appalled by the difficulty in speaking to someone.  Logged in and waited (and waited ... etc) for the chat button to appear.  Nothing.  Called 150 and was linked to a cyber-voice that sent me a link (that didn't work). ...

EE Mobile Broadband Device - Comp

When trying to connect to my wi -fi a new setting has appeared with my wi-fi name followed by compI have not noticed this previously and do not know what it is. My internet also keeps losing connection and then showing as connected with no connection...

4g wifi slow

I have been using a 4GEE WIFI MINI hub, for the last 3 months, since moving to my new property. I checked that the 4G coverage was adequate beforehand & have since been succesfully using this product. In the last few days, the internet has been runni...

Keefos1 by • Investigator
  • 2019 Views
  • 8 replies
  • 1 Helpful

EE Smart 4G Hub Dual Band Router blocking computer

A few days ago I moved the router because it was in the way and since it's been plugged back in, I can't use my computer without having a VPN on. Google, discord and most apps just don't launch or connect without the VPN. The VPN also causes the conn...

RafeB by • Investigator
  • 413 Views
  • 12 replies
  • 0 Helpful
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