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Big House : 5G : EE HH70c

Help Please I have a 6000 sq foot house and it’s 3 stories. I cannot get fibre etc as very rural. I can get EE 5g on a sim. I have just ordered an unlimited sim and a HH70 router that takes a sim. I can put this on the ground floor but need a repeate...

Rod888 by • Visitor
  • 377 Views
  • 2 replies
  • 1 Helpful

Resolved! How can I speak to someone from EE

I need to speak to a human being. EE seem to have made this impossible. I have followed the links and the texts and etc and there is no option to speak to customer services. This is ridiculous.

Diccon by • Visitor
  • 23528 Views
  • 19 replies
  • 21 Helpful

brand new 5g mobile hub and I'm struggling with power

Hi all, sorry for what is probably a stupid question. I have a new hub today and followed the steps up to plugging in the USB from my laptop to the hub. The Green power light is on and solid green when plugged in and the lights on top are flashing gr...

Kuma 5g router

Hi all, I have a kuma 5g connect router that will not connect to sky puck or ps5, my laptop and phone will connect. I am using a EE 5g data only sim card, the kuma 4g router everything connects without any problems. I've put the sim card out of my ph...

Hssk by • Visitor
  • 154 Views
  • 1 replies
  • 1 Helpful

Resolved! Getting started on payg broadband

I have a portable wifi router that works via sim card i have a normal ee sim, do i need data sim or will regular sim work just the same? any help appreciated

LP79 by • Visitor
  • 178 Views
  • 2 replies
  • 3 Helpful

Resolved! EE netflix not working

After changing from bt to EE at their (bt)suggestion. Couple days fine now Netflix and amazon won't load,  download on 4g 28mbps ,  yet worked on bt at 2.5 mbps. Any help please , suppose to be plug and play not having to re program routers, tv etc.T...

David455 by • Investigator
  • 3488 Views
  • 12 replies
  • 0 Helpful

Small Sports Sponsorship

Hi, I am one of the organisers of a tournament for the now-dying sport of Shove Ha'penny.  I am on a mission to promote the sport beyond where it is now in any way I can. Each year we organise an Open Tournament here in Newport, South Wales, last yea...

Resolved! Parental Controls

Hi all, new to EE and having some problems. I bought a Sim only on a contract to use in a 4G LTE tp-link to get Wi-Fi in my caravan, i only have access to 1 phone and when it asks for the EE number to send a confirmation code to obviously i can't acc...

Resolved! How to cancel a Home Hub contract?

How do you cancel a home hub contract?Hi, I have a BT EE Home Hub 4G. I am moving to a property so I need to cancel my contract. As it's a sim contract, it says I must call 150 on the device. Do I have to take it out and put it in my phone, or is the...

Tim183 by • Visitor
  • 193 Views
  • 2 replies
  • 2 Helpful

Smart 5G Hub and wifi range extenders

Background. Currently on BT FTTC broadband.  Currently upload speeds around 0.8 Mbps and BT think this is line degradation and Openreach cannot be made to address this issue.  Guaranteed download speeds are met. Since I don't need a landline , my EE ...

peterk by • Investigator
  • 252 Views
  • 1 replies
  • 0 Helpful
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