Can not get my billing account
Can not get my billing account [Mod edit: add title]
Forum Posts
Resolved! Returned Equipment not acknowledged
seems to be a common issue within this forum and many EE customers have experienced similar!!! here goes in the hope that I will get some response from EE I'm becoming increasingly frustrated in relation to account number *****5423 to the point that ...
Resolved! EE 5G Router / Smart 5G hub: Zyxel NR5103 -> Askey HH20C worth the upgrade?
I have the EE 5G Router 2021 (rebranded Zyxel NR5103), and I see that EE now offer the Askey HH20C as their new 5G router.Has anyone used both, or have any comparison data between them? The Zyxel has been mostly solid, but will have issues requiring...
Resolved! Replacement router
I have recently moved home and unfortunately lost my router in the move I wondered if there was a way of me getting a replacement to come to my new address ?
4G-wifi Hub not working
HiMy 4G wifi adaptable, again, is not w3. I've done everything the EE customer IT usually ask us to do. Turn it off, restart, log in, off, switch in and off, bla bla bla. Any ideas?
Problems with internet speed
Hello I have a smart 4g hub and ever since i got it (before Christmas) my internet has been awful under 5mb speed. This isnt an issue with EE in particular, ive had internet from other providers as well and its exactly the same every single time, the...
Resolved! EE HH20C with other SIM card not working
Hi,I am trying to use a Vodafone SIM in a EE HH20C, firmware : V01.12, modem and it does not see to even get network signal on my modem, I think the modem is locked to EE network only, Is there a way to change this restriction.
Resolved! MacBook won’t connect to 5G smart Hub
Hi, we have a 5G smart hub for our shop. We have a iPad, iPhone that all connects and works fine to the hub but the MacBook Pro just won’t connect. it picks up the hub in the WiFi and connects to it then drops out almost immediately. MacBook has late...
Resolved! Signal booster
I have the EE 4G Internal Smart Hub. Can you purchase and external signal booster to connect to the Hub?
