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Is ee a good network thinking of joining
Forum Posts
Resolved! Data services degraded for almost a week
My mobile internet speeds have gone down from around 950Mbps to 1.5Mbps since Monday. The original repair time (on the app) was 16 hours. That deadline has come and gone. The app status checker now does not even provide a repair time estimate.It is i...
Smart 5G Hub intermittently hangs?
Hi folksWe installed a new Smart 5G Hub in December, and every few days, intermittently with no clear pattern, it completely hangs. It's dropped all service on: 21 & 26 December, 5, 7, 13 and now 17th of January.The light on the front stays solid aqu...
Resolved! Unhappy Bunny
Hi everyone,Was having a few problems with my mobile broadband. Went near enough 2 weeks without. Contacted EE, equipment was collected for repair. When speaking to advisor was told credit will be added as I didn’t have service. Equipment sent back a...
High ping and slow internet despite good download and upload speedtests
I have been with EE since Sep 2021 as a Mifi 4G mobile broadband customer. Over the years, there have been occassional service issues but since Sep 2024 i upgraded to the new 5G device on the suggestion of EE upgrade team citing that coverage is grea...
Resolved! I likely know the answer but WAN IP over 5G?
I have a 5G device with SIM and want to know If I can get a full IPv4 WAN not CGNAT with inbound traffic to me can EE do this? Or is it a big no and is CGNAT only with this type of network?Thanks
Resolved! 4G mobile wifi device
Can someone help me please. I have a 4G mobile wifi device several months ago and I'm trying to find out how much data I have left on it please. Can anyone tell me how to find this out and with step by step instructions please
Kuma 5g router
Hi all, I have a kuma 5g connect router that will not connect to sky puck or ps5, my laptop and phone will connect. I am using a EE 5g data only sim card, the kuma 4g router everything connects without any problems. I've put the sim card out of my ph...
Resolved! RE: New connection not appearing
Hi everyone,In the 'Manage' tab on the EE app; it says 'Broadband' and unfortunately it is not showing my new connection. It just says 'GET' in a little yellow bubble presumably thinking I haven't got Broadband.I purchased the new Mobile Broadband wi...
EE Wifi hotspot won't log in
I have both home broadband and mobile (4 lines on my mobile account). When I'm in a public space my phone will often ping telling me I can connect to an EE Wifi hotspot, but it never ever works. When I go to log on I click the box that I am an EE Bro...
