Mobile Broadband

Resolved! Mobile broadband 5g wifi keeps disconnecting from the internet

Hello everyone,My mobile broadband 5g wifi keeps disconnecting, my devices are connected to the router, but it says it's connected without internet, restarting my router fixes it, and i get internet for an hr and then again it disconnects and i don't...

Resolved! HH20C locked by v01.13 firmware - Web form broken

Hi, since updating firmware my 5g smart hub has locked itself and I need it unlocked again

Resolved! Pay as you go top up

Resolved! EE Still Taking Payments For Expired Contract

Last year my EE contract for data expired. I then moved to Lebara. I requested termination of my direct debit payments to EE. They were £17 monthly. However they were not terminated even though I discontinued using their data WiFi device - actually i...

Resolved! Will EE 5GEE Router, work with EE PAYG SIm?

Will EE 5GEE Router, work with EE PAYG Sim?Hello, I own a 5GEE Router, I cancelled my plan, was told keep router as gesture. Now been using it on 30day rolling data only sim, seems quite expensive, due to be cancelled in 7 days. Now was thinking, eve...

Resolved! New and looking for advise.

I can buy the 4g mobile broadband router. I want to buy an external antenna for the router to get a better 4g signal.Which do you recommend?  + What are the requirements? 

Resolved! Dongle

How do I link my device to my account online? it is a mobile dongle, but it sends a pin to the mobile number to verify but I can’t access the message on a dongle? 

Resolved! Linking products

I had to switch to a SIM for my broadband when I moved to get a decent signal but I cannot link it to my account. I first setup the account prior to moving both my wife and I from smarty to EE, I needed to use a PAYG SIM until I sorted my mobile broa...