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mobile modem connection.

I purchased a mobile modem two weeks ago with unlimited data sim. Connected to the computer and works well, today it failed to connect saying it needs a WPA2 personal password. Tried the password it came with and no good.Can anyone help with a WPA2 d...

RegV1950 by • Explorer
  • 384 Views
  • 3 replies
  • 0 Helpful

Smart 4G Hub keeps dropping signal

Hello: can anyone help: I have a ee smart 4g hub and the wifi keeps dropping out (usually about 24 hours after it last did it), even though the signal is strong. So I restart it and it works fine immediately. Any suggestions?

GuyArnold by • Investigator
  • 2102 Views
  • 13 replies
  • 11 Helpful

Admin password for Mini-Hub

So, I've just taken delivery of a Mini Hub to tide me over until BT get my broadband working.I've got the Wifi login - and that all works.I don't have the Admin login which would allow me to change the SSID and wifi password.There's no mention of it ...

Facebook and Instagram not loading on Smart 4g Hub

I have a Smart 4 G Hub ( since February 2024) providing all my home broadband and wifi. All of a sudden we are unable to connect to Facebook and Instagram via wifi which will not upload and refresh. Previously both were working fine.The only network ...

Toby192 by • Investigator
  • 2433 Views
  • 17 replies
  • 3 Helpful

Resolved! Lee

[mod edit: title changed to remove personal details]

Wrong information

I’m got as long as I have had mobile account which must be 40 years at least EE repeatly inform me when there iisxfaukt on system the problem is it is about 2 or three existing properties I could not count how many times I have been on to them about ...

Jimses by • Visitor
  • 264 Views
  • 2 replies
  • 1 Helpful

MacBook won’t connect to 5G smart Hub

Hi, we have a 5G smart hub for our shop. We have a iPad, iPhone that all connects and works fine to the hub but the MacBook Pro just won’t connect. it picks up the hub in the WiFi and connects to it then drops out almost immediately. MacBook has late...

GG597 by • Explorer
  • 400 Views
  • 3 replies
  • 0 Helpful

Resolved! EE 4G mobile PAYG WiFi router

HiMy partner has a payg wifi router for when he is out and about but is struggling to figure out how to check how much data he has left - he knows how to top up just not how to check data - any help 

alili by • Investigator
  • 556 Views
  • 6 replies
  • 1 Helpful

EE 4G Router awful

We live rural and had been recommended to use the EE 4G router for wifi. We were informed that we would have no issues with speed and usage by EE however it is the worst wifi we have ever used. The download and upload speed is abysmal. The signal dro...

BrinScaff by • Visitor
  • 14475 Views
  • 21 replies
  • 20 Helpful
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