Skip to main content
Forum FAQ's

Mobile Broadband

Question and content to cover Mobile Broadband.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How can I speak to a real person?

As a many years customer, I am appalled by the difficulty in speaking to someone.  Logged in and waited (and waited ... etc) for the chat button to appear.  Nothing.  Called 150 and was linked to a cyber-voice that sent me a link (that didn't work). ...

EE Mobile Broadband Device - Comp

When trying to connect to my wi -fi a new setting has appeared with my wi-fi name followed by compI have not noticed this previously and do not know what it is. My internet also keeps losing connection and then showing as connected with no connection...

4g wifi slow

I have been using a 4GEE WIFI MINI hub, for the last 3 months, since moving to my new property. I checked that the 4G coverage was adequate beforehand & have since been succesfully using this product. In the last few days, the internet has been runni...

Keefos1 by • Investigator
  • 2070 Views
  • 8 replies
  • 1 Helpful

EE Smart 4G Hub Dual Band Router blocking computer

A few days ago I moved the router because it was in the way and since it's been plugged back in, I can't use my computer without having a VPN on. Google, discord and most apps just don't launch or connect without the VPN. The VPN also causes the conn...

RafeB by • Investigator
  • 438 Views
  • 12 replies
  • 0 Helpful

4gee mobile broadband no internet connection

Joined in December 2024 couple of weeks later there seemed to be a network fault in the area and hub had no internet connection, spoke to EE and they asked  me to reset the hub as it maybe trying to connect to a mast that is not working, I did that a...

Sherstone by • Valued Contributor
  • 1166 Views
  • 33 replies
  • 4 Helpful

5GEE router latest firmware (5GEE_Router_V01.15)

HelloI have two of these 5GEE routers (Zyxel NR5103 model), I have unfortunately upgraded both to v01.15 which has caused very unstable 5G connectivity (the router regularly switches between 4G and 5G, having been completely stable 5G on v01.14)I liv...

5G Mobile Hub - Sim only?

Hi! With the price increases coming in, I am paying a lot more than when the contract started and simply it isn’t worth it, however EE is the only company that actually gives me signal in my area. My contract is due to end August this year and unfort...

Kaylag22 by • Visitor
  • 240 Views
  • 1 replies
  • 4 Helpful

Need Leave and close account

Damn overpaid but I thought leave EE and I no longer use this anymore.I had enough and I never paid that over £26 after final bills. I can’t call because I’m deaf is impossible. Contact is not helping and too much.I MUST cancel bill, my direct card a...

EddieERL by • Visitor
  • 430 Views
  • 4 replies
  • 4 Helpful

EE Constantly Down

Because my fibre internet tops out at 15mbps down and 1mbps up, I've been using 4G and 5G routers for the past couple of years. When 5G arrived in my area I took a plan with EE for the 5G Superfast plan and for the most part it was great. For the pas...

Danaphoria by • Established Contributor
  • 227 Views
  • 1 replies
  • 0 Helpful
Most solutions
More
Top Helpful authors
More