Mobile Broadband

Question and content to cover Mobile Broadband.

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Forum Posts

Resolved! 4GEE has no valid password

Hi there, Trying to get into router settings on my 4GEE and when I type in 'admin' it doesn't recognise the default password. How to I get into my own device? I want to experiment wiht different Channel settings to see if it wil help my SmartTV conne...

Smart 5G Hub 2 connection issues

I live in Milton Keynes & I've been using a Smart 5G Hub 2 for the last 2 months with no major issues, until about 3 days ago.I've been used to decent connection speeds that matched the fibre line at my old address, anywhere between 190-320Mbps at ar...

Viktor9x_1-1710529824580.png Viktor9x_2-1710530090143.png
Viktor9x by Explorer
  • 201 Views
  • 5 replies
  • 0 Helpful

Internet speed

Hi all. I did an upgrade couple weeks ago and now my internet not working at all. It is so slow can't even watch a movie online. Had same problem on previous contract and got the EE antenna installed by engineers, not sure which model it is but it co...

Zilv by Investigator
  • 128 Views
  • 5 replies
  • 2 Helpful

Resolved! EE hotspot wifi keeps disconnecting from my devices

I have purchased wifi hotspot from EE for 1 month as it covers my flat and the internet speed is very good. It automatically connects to my macbook when I switch it on (no log in required). However, it keeps disconnecting from my iPhone. I need to co...

Adding a mobile Broadband to MY EE

Struggling to add a mobile Broadband to MY EE. Got the very first invoice alredy by post. When trying to link it to the account online it keeps saying "Please enter a valid account number". The account number is on the invoice.