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4G Mini Mobile Wifi

I bought a 4G Mini Mobile Wifi, EE Unlocked PAYG router to take on holidays. The EE sim I was sold for it is actually for a mobile. I now seem to have a monthly contract instead of PAYG. Also the router won't add to EE website, and the type isn't sho...

MrsAnneK by • Explorer
  • 357 Views
  • 5 replies
  • 1 Helpful

Resolved! 4g mobile wifi router

Hey folksi bought a 4g wifi router last year to take on a caravan holiday.. we are taking it away again this year but i cant get into the account to top the device up its asking for a mobile number and i cant find the original email with it. I have t...

dejahm by • Visitor
  • 352 Views
  • 2 replies
  • 1 Helpful

Signal Stregth...

so... im in Aberystwyth town... by the train-station...my 4g phone got 5-bars signal and 20+ mbpsmy exspensive EE 5g router has 1-bar signal and 9 mbpswhis is a bit naff... dudes...this happens too often too... but hey... zen  dudes...

Resolved! Data only SIM

I have just purchased a pre-paid SIM to use in a little mobile wifi device to use whilst away in my campervan. I need to keep track of my usage so have set up my account on EE. The problem is...when I try to register the SIM it sends a code to the ph...

Resolved! Data services degraded for almost a week

My mobile internet speeds have gone down from around 950Mbps to 1.5Mbps since Monday. The original repair time (on the app) was 16 hours. That deadline has come and gone. The app status checker now does not even provide a repair time estimate.It is i...

harrygi by • Visitor
  • 739 Views
  • 2 replies
  • 2 Helpful

Smart 5G Hub intermittently hangs?

Hi folksWe installed a new Smart 5G Hub in December, and every few days, intermittently with no clear pattern, it completely hangs. It's dropped all service on: 21 & 26 December, 5, 7, 13 and now 17th of January.The light on the front stays solid aqu...

michthom by • Explorer
  • 1359 Views
  • 4 replies
  • 0 Helpful

Resolved! Unhappy Bunny

Hi everyone,Was having a few problems with my mobile broadband. Went near enough 2 weeks without. Contacted EE, equipment was collected for repair. When speaking to advisor was told credit will be added as I didn’t have service. Equipment sent back a...

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