Mobile Broadband

Resolved! Whats going on?

Whats going on? When will i get my internet back on 5g hub?

Resolved! How do I use my credit to top up data only sim? I can't use the text service

Resolved! I desperately need help with activating a new pre paid sim please🙏

I have bought an EE 120gb data sim for my rut950 4g router. I have put the sim into the router but nothing is happening. I can't put the sim into my phone as it is a different size. Please help as I have read that the sim will need to be activated by...

Resolved! Broadband for Charities

Hi EE,We are in independent lifeboat based out of Felixstowe (Registered Charity No. 1082443). We are need of broadband either via landline or mobile from our base. Could you advise if there are any special schemes set up to allow life saving chariti...

Resolved! Mobile broadband router

I have recently signed up for superfast fibre home broadband. The sales lady said we could get additional data SIM to use at our holiday home. Can’t seem to find the correct information on the app. Also do EE provide a mobile router or can I just buy...

Resolved! mobile Broadband

EE have tried (on Friday) via screenshare to get me to approve a new 2 year contract.. I refused to press the approve button and hung up. Tonight, they just sent me a new contract mirroring the one I refused to approve. What do I do to make sure they...

Resolved! Failed delivery but no new updates for delivery?

Hi all.my EE mobile broadband router was delivered but then taken back by the driver as I didn’t have the authorised code to give him. Since then I have heard nothing about a redeliver. the automated chat is hopeless as it just repeats check my track...