Mobile Broadband

Question and content to cover Mobile Broadband.

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Forum Posts

Resolved! Not using my broadband for 3 months

I moved from my previous address 3 months ago and haven't been using my broadband as there is no socket to insert the cables. So the current address there is WiFi.  How can I continue using my broadband or is there a way my contract can be changed to...

Broadband Hub Management

I have recently switched to EE, but the advisor suggested I keep my BT Hub and I did, I now have no way of managing my Hub vis the app as the setup doesn't work as the QR code on the BT Hub is different. Anyone else had issues like this? Would like i...

Resolved! I only want it the 4g hub for 30 days

So we’re moving house and need to wait for the fibre installation. So to bridge the gap we’ve got one of the 4g mobile hubs as we saw it is a 30 day contract. I got it today and now I read that to cancel I have to huge 30 days’ notice (?!). I don’t r...

Doesn’t have a valid IP adress configuration

I haven’t changed anything, but noticed my connection the past couple of days has been iffy..so contacted via Ethernet cable instead of wifi and since then it literally won’t connect to the internet..the lights are on the router and will let me conne...

Ee IPv6 address ranges

Hi, I'm in the process of creating firewall rules and I would like to know what the EE 4/5G IPv6 address ranges are.  Is someone able to advise whether there is an updated list of them please? 

Business Broadband

For two weeks now my business EE broadband has been dropping out constantly. Previously it has been great since installation in summer 2023. I’ve noticed that it used to have one blu/aqua lights and the rest green. They are all now all green. Any ide...

Crab1 by Explorer
  • 217 Views
  • 4 replies
  • 0 Helpful

5g broadband service terrible but mobile still works

I have both a 5g broadband setup for my work computer and a mobile phone on EE's 5g network.I am based in central birmingham, for just short of 2 weeks now my 5g broadband service has gone terrible. Barely holding a 5g connection, constantly going do...

connla by Investigator
  • 371 Views
  • 9 replies
  • 3 Helpful