Mobile Broadband

Resolved! Mobile Broadband

Hi. Can anyone explain the difference between "Smart 5G Hub" and "5G WiFi". As far as I can tell they offer the same mobile broadband service but at different prices?(We are moving into a rented house for a year and I'm trying to work out the best ...

Resolved! Another billing account number query

I've had a read through the community but not getting a suitable answer.I got a sim from EE but through Plusnet as they couldn't provide the speed they were charging from. I've popped the sim in my router and it's working a treat which is great. HOWE...

Resolved! My SIM card contract ended but in still being charged

My SIM card contract ended in October this year but I've been charged in both November and October. How do I end this and get my money back?

Smart 5G Hub Only Detects 4G

I've checked the EE coverage map for the postcode where my business is and it comes under 5G. All the phones on site pick up 5G but the Smart 5G hub will only pick up 4G on 5 bars. I've checked to make sure the SIM is 5G enabled and it is. The router...

Resolved! Re: How do I access online chat

Hi there solve this problem with our little doge mini WiFi

Resolved! Re: 4GEE Wifi Mini Hub not connecting

I have a little white box a mini hub.lost connection at 2pm today and can’t get back in.main wifi not being connected until next week and moved to a new house that has awful EE provision so the white box was working until today for temporary cover fo...

Resolved! SIM top up

Any idea why I can't use my credit to top up a mobile sim in a router?

Resolved! Re: EE my return equiptment and are now billing me

I've returned my broadband back ee but they told me I would get a refund coz they charged me but ive received nothing

Resolved! Contract cancel

Hi, It is very bad that you can only discuss openly in writing and get information based on the opinions of users. Why can't I consult with an administrator on professional issues, because I can't consult through a personal system, not publicly.I wou...

Resolved! Wish to get quote for contract with EE

Hi,My EE contract ran out a few days ago.It was for a mobile broadband router (4GEE Home router)and a mobile "dumbphone".What phone number or web page do i go to to see what the cost of another contract might be?

Mobile Broadband

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