Mobile Broadband

Resolved! Internet Radio Can't Connect to BBC - Other Stations Work Fine

Swapped my BT landline mobile on a Smart Hub for an EE 4G mobile broadband using an EE dongle. Everything working fine including my internet radio. However, the latter will not connect to any BBC stations. All other stations seem OK. Googling for sol...

Unable to order 5G Home Broadband - website ordering issue

Hi,I want to keep my fixed-line broadband but also order 5G Home Broadband. The website won't let me order 5G broadband on my account. When I try to select the Smart 5G Hub, the "Select an option" button remains disabled and I cannot proceed with the...

Strange: why are 2 SIMs behaving differently in the same router?

I have 2 different EE 5G SIMs. One is a prepaid Scancom EE SIM. The other is the SIM in my iPhone.When I put the prepaid SIM into my Huawei 5G router it only gives me 4G and reports the connection as "BT".When I put my phone SIM into the Huawei to te...

Omt number

Moved into a mew address 2 months ago and still have no wi fi, every time i order it gets cancelled everytime i speak to someone they tell me forms have been sent to confirm the omt number and will.take 7 day, never get a callback, try again and same...

Resolved! 4G Mobile WIFI won't connect

I recently changed from pay as you go to pay monthly on my 4G Mobile WiFi. Since then it won't connect to any streaming service on the TV's, Nvidia Box, PlayStation 5 etc.Advise was to contact every brand of TV its not working because its not their p...

cant contact ee

hi what other way i can contact ee ? they phone number its down . i had an issue with my bill that i sorted on monday and since then i dont have connection in my app says i have unlimited data etc etc but unable to connect my devices on the mobile br...

My data did not restart

My data did not restart on 18th.

Resolved! A rant about my recent experience with EE

In January I set up an account with EE for an unlimited data SIM card to use as an at home WiFi source. This had been done in person at an EE store, where I had requested that this account would have any information directed to my main account as I w...

NR5103e not picking up 5G

Just got an unlocked NR5103E and put in an EE 5G sim, but for the life of me, I can get it to recognise a 5G signal, despite being 300 meters from a tower and 2 mobiles showing max bars for 5G and only showing LTE. Is there some sort of magic setting...

EE 5G mobile router vs Sky Q

We live in a very rural area and previously had Sky broadband which gave us 2-5 mbs download and 1mbs upload speeds (at best) along a 2km copper wire. So with a lot of investigation we settled upon a EE mobile 5G router.The initial 3 months gave us 1...

Mobile Broadband

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