Hi all,I'm looking for some help.We have a 5GEE Router and for the last few months, we keep losing connection to the internet on a regular basis, I mean it can happen every few hours, or it could happen 5 times in an hour. It can be down for 1 minute...
Hi folksWe installed a new Smart 5G Hub in December, and every few days, intermittently with no clear pattern, it completely hangs. It's dropped all service on: 21 & 26 December, 5, 7, 13 and now 17th of January.The light on the front stays solid aqu...
I have a valid service plan with EE and have been making my monthly payments via direct debit. However, after relocating to my current apartment, I attempted to update my address online and discovered that my account has been closed.Could you please ...
Hi All,I have just joined EE Sim unlimited broadband with a TP-Link NX510V 5G+, very fast speeds 60mbs + and i use a VPN connection to my works Server 2022. EE is blocking this maybe cause of cgnat.lots of posts but no answers, deffo EE as works fine...
Hi , I’m a first time user of 4G WiFi. I bought an unlimited data package from EE and set it up with a new TP Link MR6400 router. There is something I’m not doing right as the TV works fine for streaming content (e.g. IPlayer) but I cannot get our iP...
Hi, I will be travelling round uk soon and would like to be able to use an EE dongle but without a contract and to just be able to access it every now and again, i would be in some remote parts where wifi is non-existant, so, could anyone give me som...
As a many years customer, I am appalled by the difficulty in speaking to someone. Logged in and waited (and waited ... etc) for the chat button to appear. Nothing. Called 150 and was linked to a cyber-voice that sent me a link (that didn't work). ...
When trying to connect to my wi -fi a new setting has appeared with my wi-fi name followed by compI have not noticed this previously and do not know what it is. My internet also keeps losing connection and then showing as connected with no connection...
