Mobile Broadband

Resolved! Mobile Broadband

I haven't used my mobile broadband in a while but just gone to use it and the power light is on but where it shows your connection it is red. My sim payment for it is up to date. The broadband box is a few years old now, could it be that. 

Resolved! Setting Up a TP-link 5G Router

HelloI just go 5G in our area and the EE router is messing about (it was great with the old 4G) So I am trying to set up a TP-link 5 G router Archer NX200 with my EE Data Sim. The signal is strong but shows as No Internet.I have spoken to TP-link sup...

Resolved! Sim serial but what is the phone number?

Hi I have a.mobile sim but no idea of the phone number. I use it in a mobile wifi device and don't have a phone that I can put it in. How can I find out the phone number from the sim serial number? I have 2 numbers on mobile wifi and need to know whi...

Resolved! Need recovery firmware for 5GEE Router XP6C (admin password locked)

Hello,My 5GEE Router XP6C (Askey) is locked after a factory reset and refuses the admin password printed on the label.Could you please send me the official recovery firmware package (EE_5GEE_XP6C_Recovery.zip) and the recovery tool?Thank you.Arnould

Resolved! EE mini 4g router problem

Resolved! Can I change my mobile plan

Hi, can I change my mobile plan midway through my contract? I had it in June last year, but I don't need as much data as I though, can I change to a cheaper package now?

Resolved! Mobile Internet box and sim

Ive cancelled my direct debit for mobile Internet box and sim i don't use it never have and its out of contract in June 24 plz stop sending me a bill and charges for this . Ive tried ringing EE without success thanks 

Resolved! Cannot link broadband sim

Hi I can't link my broadband SIM to my account as it's in a router I don't know what the number is for it and I cannot receive messages on it!!