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Resolved! Ring camera

Hi I have two ring stick up cameras having difficulty connecting to ee 4g home hub

Resolved! Virtually '0' Upload speed

I use a 4G EE router and sim card for my internet connection.....BT land line offered less than 0.5Mb at best.I now have reliable download speed via router, but speed tests show 0.25-0.30 Mb upload at best. It's always been like that from day one. Do...

Vutti47 by • Investigator
  • 932 Views
  • 5 replies
  • 3 Helpful

Broadband change affects on mobile account

I have been a mobile customer with EE for a number of years, when moving into a shared flat i had to get 4G broadband with EE, now I will be moving the new tenant wants to take over the remaining 6months on the contract. I currently can see both my m...

How to set DNS on 5GEE 2021 router

I recently have the 5GEE router 20215GEE Router | Pay Monthly 5G Mobile Broadband | EE Before when i have normal broadband, I can set the router DNS server to my rapsberry pi for pihole etc. But I can't find the option in 5GEE router. Is it possible ...

DavidVu by • Investigator
  • 2068 Views
  • 7 replies
  • 0 Helpful

4GEE router not working

Is there still connection problems with the 4GEE router? all the lights on the router are green but it’s not working. My plan is unlimited & when I log into my EE account it says there’s only 7.5GB left? please help I’m a new membernot very impressed...

India8 by • Explorer
  • 370 Views
  • 3 replies
  • 0 Helpful

4G router losing IP address every day

Hi for the last week or so my routers been losing its IP address every day, when it started it was always around 9 to 9.30pm, after a few days i noticed this had slipped to around midnight- 1am, but just lost it today again at 9.30. The router shows ...

swac3 by • Established Contributor
  • 664 Views
  • 3 replies
  • 0 Helpful

Resolved! Passwords

Where do I find the password for my EE dongle? I've lost the paperwork that came with it, which included the password.

4gEE Home router versions

I have 4gEE broadband home router as I live in a rural area. I am due an upgrade of my contract and I don't know whether it's worth upgrading to a newer version of the router. I currently have the original version, Mk1, but for a couple of pounds (bu...

App shows wrong info and upgrade didn’t happen

On 16th May I upgraded to a data package and switched to The EE broadband powered by BT. Broadband happened but not the upgrade. Still on old tariff despite so long on the phone. What a waste of time. Now need to phone again. 

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