Mobile Broadband

Slow internet speeds

Hi,I have a SIM card 4G for my home internet due to slow landline speeds (we live in the middle of no where). We have an antenna installed outside so that we can get better speeds. We were getting between 25 to 35 mbps, but the last month we have b...

I have spent 4 days trying to either access an old acct of set up a new one

I have an EE Osprey device with a PAYG sim this is a new sim and the device has not been used over last few years. I cannot access my EE account and it will not let me set up a new ones HELP

Mini 4g wifi box

How do I no when my 4g mini is working I cannot remember how to turn it on and know if it is on

Mini Wi-Fi dongle not working

Hello. I need some assistance please. I purchased a mini dongle on EE and got a 100G sim. My dongle says I have Wi-Fi but the signal line is staying red. My device will connect but still not have internet. How can I fix this please?

4GEE Home Router 1m Unlimited £50 Monthly payments

Surprise surprise..........................after contacting EE on several occasions and speaking to different people I was finally informed that the 4GEE Home Router Unlimited £50 a month............was registered incorrectly by the EE store. I was t...

4GEE mini

I have just set up my new 4GEE mini. Can anyone tell me if the device automatically switches off, when not in use for a period of time? When I switch on device, I can connect and download with iPad, phones etc. but if I don’t try to upload/download f...

Resolved! Can't sign in to wifi

My EE mobile broadband wifi is asking me to sign and to change my password but it's not accepting my password to sign in. I even tried the wifi password but still no joy! Anyone had this happen? I've signed in through the app and changed password but...

Resolved! 4GEE WIFI Mini

How do I stop recurring monthly contract?

Resolved! Google search captcha on Ee 4g broadband

For several days now searches using Google have resulted in the following message appearing Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests and not a robot. Why did...

Connected data sim £50/120GB add to my account

I have recently bought a data SIM card for use in my camper in a mifi unit. It is working perfectly but how can I add this to my account ( already have mobile and broadband accounts) so I can see what is left on it and how do I add more data as it ru...