Mobile Broadband

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New EE Smarthub 4G no WPS button

Can anyone offer any advice.  I have some older appliances that need connecting to the Smarthub which is usually done through WPS, however, the new hub doesn’t have a button to send the signal.  My printer and oven do not have the facility to add a k...

Jenow by Investigator
  • 854 Views
  • 4 replies
  • 0 Helpful

IIOT setup - APN details required

I am attempting to configure an Ewon 4G gateway. I need to manually enter the access point name, username and password, bc the Ewon doesn't have EE as pre-configured mobile provider(!). The SIM has been provided by my client and apparently is ready t...

Ee 5g router wont work with ee phobe sim unlimited

I have 2 ee phones,personal and work.when I am away i use the 2nd sim in an ee router.recently changed sim now nothing will attach.Ee sim unlimited into 5g sim router.Set up as directed,constant no internet.anyone got any ideas 

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cookywales by Established Contributor
  • 626 Views
  • 7 replies
  • 0 Helpful

Resolved! Get 4G mobile wifi device working

I bought a 4G mobile WiFi device a while back and it worked great, am now trying to get it to work again and am really struggling.none of us have ee mobiles, we can connect to the device but I guess we need to top it up?any help appreciated as we are...

Andyjhc by Visitor
  • 420 Views
  • 1 replies
  • 3 Helpful

Resolved! 5G mobile data not connecting

During the last 48hrs my 5G mobile data has been absolutely useless. Nothing works.. this is whats happening;1) I'm not getting emails or whatsapp messages come through2) Websites and apps aren't loading.I have a high data allowance which never gets ...

Resolved! Bill that I have not received

I have been informed by equifax that there is an unpaid bill of £53 for a mobile broadband plan I had in the past, but I have not received that bill and don't know how to pay it. Does anybody know how I can request from EE to send me that bill so I c...

Resolved! UNABLE TO LINK MY PRODUCT ON APP

Hello! I cannot link my product (mobile broadband) on my application. What will i do? Sending you a screenshot of what appears.  Thank you

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Althea2 by Explorer
  • 2445 Views
  • 11 replies
  • 4 Helpful

After the power cut, my EE mobile broadband is extremely slow.

How can I fix this? My SIM plan gives unlimited data, capped at 100Mbps speed but It is painfully slow since the power cut recovered yesterday. Online internet speed checker showed Download  speed at 4 Mps/Upload 0 Mps.EE service checker showed excel...

HC33 by Investigator
  • 1520 Views
  • 13 replies
  • 7 Helpful