Hi everyone,In the 'Manage' tab on the EE app; it says 'Broadband' and unfortunately it is not showing my new connection. It just says 'GET' in a little yellow bubble presumably thinking I haven't got Broadband.I purchased the new Mobile Broadband wi...
HiI have an EE 4g router (HH10E) and SIM card. Maybe once or twice a day it just stops working. No obvious reason why, but it usually starts up again within a few minutes without any other intervention. I was using the internet just now and the route...
Hello, I was contacted back within a minute after your front level customer service agents needed to raise the issue with ppl from another place who clearly knows their stuff and know how to talk to customers, or should I say that was experience.It'...
I have a great 5G router that works perfectly as plug and play with a GiffGaff SIM card but im an EE user.....if I use the EE SIM card it doesnt connect and first I thought it was just the APN settings but that didnt work I tried selecting the band ...
Lately EE mobile Internet has been so slow, did a speedtest just now and I'm getting download speeds of 2.8mbps, what's going on EE?
This morning our (previously strong, 400/80Mbps) 5G signal more or less vanished - nothing on the 5G Smart Hub and two iPhones (2023 & 2024 models) could not connect. EE insist all masts working okay. Ping tests = no service, 98% packet loss (every ...
I live out in the country, in Lanarkshire, where there's no fibre and ,apparently, no telephone line, so I have to get my broadband via a router with a sim card. Just today I had a notification of price rises in April and it looks like the monthly ch...
Hi folks, have called EE about this, and asked a few friends for advice, so far no one seems to know what's going on.I have a Huawei 4G router, into which I have inserted an EE mobile SIM on a plan with unlimited data. Some devices - a phone, two lap...
There has been a service issue in the area for 4 days now and we have not had any mobile broadband service. The light flashes red on the router and gives us absolutely no service.Is this normal for EE, has anybody else experienced this? I would have ...
