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4gee mobile broadband no internet connection

Joined in December 2024 couple of weeks later there seemed to be a network fault in the area and hub had no internet connection, spoke to EE and they asked  me to reset the hub as it maybe trying to connect to a mast that is not working, I did that a...

Sherstone by • Valued Contributor
  • 1227 Views
  • 33 replies
  • 4 Helpful

5GEE router latest firmware (5GEE_Router_V01.15)

HelloI have two of these 5GEE routers (Zyxel NR5103 model), I have unfortunately upgraded both to v01.15 which has caused very unstable 5G connectivity (the router regularly switches between 4G and 5G, having been completely stable 5G on v01.14)I liv...

5G Mobile Hub - Sim only?

Hi! With the price increases coming in, I am paying a lot more than when the contract started and simply it isn’t worth it, however EE is the only company that actually gives me signal in my area. My contract is due to end August this year and unfort...

Kaylag22 by • Visitor
  • 273 Views
  • 1 replies
  • 4 Helpful

Need Leave and close account

Damn overpaid but I thought leave EE and I no longer use this anymore.I had enough and I never paid that over £26 after final bills. I can’t call because I’m deaf is impossible. Contact is not helping and too much.I MUST cancel bill, my direct card a...

EddieERL by • Visitor
  • 498 Views
  • 4 replies
  • 4 Helpful

EE Constantly Down

Because my fibre internet tops out at 15mbps down and 1mbps up, I've been using 4G and 5G routers for the past couple of years. When 5G arrived in my area I took a plan with EE for the 5G Superfast plan and for the most part it was great. For the pas...

Danaphoria by • Established Contributor
  • 260 Views
  • 1 replies
  • 0 Helpful

Resolved! Poynting 5g Antenna and EE

Is the Poynting 5g v3 2x mimo directional  antenna compatible with EE 5g in the UK?Is anyone using this antenna with third party devices such as Tp link Nx200 5g router and are they any good.  I'm really hoping I can use the Poynting to pick up a 5g ...

Skewett by • Investigator
  • 469 Views
  • 2 replies
  • 2 Helpful

Resolved! MINIHUB CONNECT PS5

Hey so,I have had to make a complaint with EE and they have sent me a mini hub to compensate for the time without internet. can someone advise me on if this will work with a PS5 or xbox? If so, how do i do so?I have read lots of forums of people havi...

Keeps buffering

Just moved from bt to EE for broadband worst decision ever keeps buffering every 5 seconds 

Dee154 by • Visitor
  • 218 Views
  • 1 replies
  • 0 Helpful

4GEE Wifi Mini Hub not connecting

I've just moved house and while I'm waiting for the BT engineer to come out to connect me back to infinity they've sent me a mini hub for the meantime so I'm not living like the Amish. Unfortunately it's not working.All the lights are blue and the hu...

Resolved! EE signed me up for Broadband and won't cancel 5G Internt

Please can I speak to the Executive Team? My phone mast regularly goes down, making my 5G Internet unreliable. EE call handlers signed me up for Broadband with the promise I could cancel my 5G contract. Tonight, I rang up to cancel the 5G and they wa...

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