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Compliments to Staff

Huge thank you to Donny and Andrea from broadband department for answering my questions and giving solutions so quickly and effectively. I’ve had a distressing situation with the delivery but they looked after it very well. Could admin please give th...

ZiruiW by • Visitor
  • 339 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlimited data but I have a data limit warning !

I live out in the country, in Lanarkshire, where there's no fibre and ,apparently, no telephone line, so I have to get my broadband via a router with a sim card. Just today I had a notification of price rises in April and it looks like the monthly ch...

5GEE Router 2021 Xbox Party Issues

Hi all i recently purchase the 5GEE 2021 router and was impressed with the speeds however whenever my son uses it for his Xbox he cannot join a party. I rang the support line who told me this was not possible on mobile broadband however we have had n...

Wilkins1 by • Explorer
  • 2787 Views
  • 6 replies
  • 2 Helpful

Resolved! Smart Hub 5g

Hello, I bought a 5g smart hub with 18month contract which is due to expire. Can I I just upgrade the sim to a new sim only deal? Or does it have to be a special contract for the smart hub Thanks 

Resolved! How to cancel wi-fi mini device number

Swit hing to unlimited data plan and need to cancel my other device which is wi fi mini. Cant see where and how to cancel on thw app. I cant call or receive calls at pesent ao cant call 150

Micikot by • Visitor
  • 432 Views
  • 1 replies
  • 0 Helpful

Impossible to find/order Mobile Routers on EE Site

The obvious route: Broadband > Mobile Broadband leads to EE Mobile | Mobile Phones, Tablets & Mobile Wifi | EE , a page of mobile phones, from which no Mobile BB is accessible.It's been like this for ages but I keep forgetting to raise it.. 

XRaySpeX by • EE Community Star
  • 491 Views
  • 1 replies
  • 2 Helpful
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