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Painfully slow internet

Whe i took out my mobile contracts x5. They were ok slightly slower than vodafone but i persevered with themafter 14 month i have struggled and struggled to fet internet speed THROTTLED CONTENT, i have complained and complained but ee that big now th...

Resolved! possible move

Can some help with a question please,i have been with EE about 4 years when i joined i bought the 4 GEE Router from EE.My question is if i move to another provider could i use my router with a new data only sim,thanks

jockwav1 by • Established Contributor
  • 238 Views
  • 3 replies
  • 3 Helpful

EE 5G smart Hub - Home tower broadband not reliable

Hi,I purchased the EE 5g Smart Hub as I live in a remote part of the UK (Cotswolds) and was advised by the sales person at EE that this would be my best option as other provider would run through the phone line and be very slow. My EE 5G Smart Hub is...

JM007 by • Investigator
  • 5784 Views
  • 13 replies
  • 13 Helpful

Resolved! EE hotspot wifi keeps disconnecting from my devices

I have purchased wifi hotspot from EE for 1 month as it covers my flat and the internet speed is very good. It automatically connects to my macbook when I switch it on (no log in required). However, it keeps disconnecting from my iPhone. I need to co...

daniel8992 by • Investigator
  • 11974 Views
  • 28 replies
  • 7 Helpful

Live chat

Is this service, under  Ushttps://ee.co.uk/contact-ee, no longer available?

HollowayRoad by • Established Contributor
  • 2248 Views
  • 9 replies
  • 0 Helpful

5GEE Router Unusable

Hi all,My 5GEE Router is frequently dropping connections (sometimes 4 or 5 times an hour) and often suffers from really slow speeds. It worked pretty well for about the first year. Then some work was carried out in the area in about mid-April and sin...

kjharve by • Contributor
  • 5720 Views
  • 23 replies
  • 18 Helpful

Resolved! Smart 5G Hub - Askey Poor WiFi signal

Hi Guys,Received and powered up my new Askey HH20C this weekend and have 4 bars of 5G signal indicating on the router browser. I have an iMac connected via ethernet cable and I'm receiving 10.5Mbps down & 2.8Mbps up during busy periods, double that d...

MikeS6 by • Contributor
  • 1233 Views
  • 7 replies
  • 1 Helpful

EE 5G Home broadband (HH20C router)

Hi AllI got a HH20C router last week, couldn't connect to the wifi out of the box so hard-reset.. Still didn't workI ended up having to use a wire utp connection to reset the wifi passwords which didn't actually work until I manually rebooted the dev...

matmbl by • Visitor
  • 1283 Views
  • 2 replies
  • 0 Helpful
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