Mobile Broadband

Question and content to cover Mobile Broadband.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! 5G router keeps losing internet - support issues

I'm having to reboot my 5G router a couple of times a day as it intermittently loses internet connection.Following a reboot all is well until the next time.....I've had the router for about 6 months and it's been very reliable until now, I haven't ph...

penport by Contributor
  • 13582 Views
  • 33 replies
  • 19 Helpful

Resolved! SIM

I purchased a SIM from Amazon for my Netgear router. It stated it was a 2 months deal. Checked my Netgear today  and it stated that I have just 13 days left? 

jan1945 by Explorer
  • 365 Views
  • 3 replies
  • 1 Helpful

EE 5G Smart Hub disappointment.

Today I get my EE 5G Smart Hub and I'm disappointed. I don't know if I'm doing something wrong but this is not what I expected.I get 4 bars 5G signal here in Bayswater, London but the speeds 6-20 Mb/s. Only when I first turn it on It was 100Mb/s for ...

Screenshot 2024-11-09 211327.png
Prorok7 by Contributor
  • 1481 Views
  • 12 replies
  • 1 Helpful

Resolved! Direct debit set up

Hi I have set up a d/ d but the payment. Didn’t come out and also I just paid online- can you have a look it Says payment outstanding even though I have the d/d set up [Mod edit: Image rejected due to it containing personal information.]  

IMG_2587.jpeg IMG_2586.png
Imwiid8 by Explorer
  • 347 Views
  • 2 replies
  • 0 Helpful

Resolved! Suspending account for winter

I have just signed up for a 30 day rolling package for mobile broadband to use at my caravan. How do I suspend it in November and open it up again in March