Forum Posts
4G Wi-Fi device - battery charging
Can EE please provide a definitive explanation to what "If you intend to use your 4G WiFi whilst connected to your charger for more than 7 days, then, it is advisable that you remove the battery to avoid any potential damage'.This reads to me that i ...
Resolved! 5G hub crawls to a halt
I've been using the "Smart 5g Hub" (the lack of an actual clearly defined model identifier is annoying) for a few months, and while I should be getting consistent speeds, it is regularly slowing to a complete halt, scooping down to speeds of less tha...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
No data on Smart WiFi 4GEE Mini
I have the Smart WiFi's 4GEE WIFI Mini router and they have stopped putting the 2gb allowance on it, any reason why?
Resolved! Dissappointing 4GEE Mifi performance
I'll be spending more time in rural Cornwall where I do not have a physical broadband available, so I've taken out a 4GEE mobile broadband subscription. It's an unlimited plan.I currently have my SIM in a Teltonika RUTX12 mobile router. I previousl...
Resolved! Data top-up not taking effect
I ran out of data allowance whilst in France. I bought 1gb of extra data - the money has been debited from my bank account. The data increase does not seem to have been applied - I'm still getting much slower download speeds. Can someone from EE plea...
5g mobile broadband keeps turning off
Hi, i have recently (January 23) upgraded from the 4g mobile broadband to 5g mobile broadband.this new device seems to be a sealed unit so the battery is not accessible unlike the 4g model. over the past week, the device has begun turning off unexpec...
Odd and infuriating bug in 5GEE WiFi Device
Hi folks,I have a 5GEE WiFi (the white one with model number QTAD52E - I wish EE would use proper model names!) and a 5G SIM. The device works more or less perfectly except an extremely annoying bug which I can't find much evidence of online, and EE'...
