Mobile Broadband

Resolved! 4G Smart Hub

We have just moved to a very rural location and as such are really limited on internet service providers. We have opted for the 4G Smart Hub after the coverage checker stated that coverage was excellent both in and outdoors. When it was initially con...

Resolved! Hub is not connecting to the Internet.

Im am having the exact same issue and in the same place if waiting for an engineer to re instate my connect as im a bt customer, and months down the line it seems to be unresolved. No idea why its not working All my devices connect to the hub. But t...

Resolved! Mobile number for 5G broadband

Hi,I recently purchased my 5G Giga Pod for my flat and I can't seem to connect it to my account. It says that I need a mobile number but I can't connect my 5G hub to find it as I am currently abroad. I also missed one of my payments due to card verif...

Non Apple devices now do not save router password and often impossible to reset

Devices all worked fine on BT! WiFi is impossible since EE devices provided. What do you suggest. Also mobile router often red. Failure message indicates a weak signal on one. Have updated the password several times on devises none of which save afte...

Resolved! Switching to mobile broadband

I have recently switched to mobile broadband from Fibre. I have connected to 4G Wi~Fi on our phones and laptops but cannot connect to my desktop PC. When I go to Settings > Network & Internet , the WiFi option does not appear. I've tried unplugging...

Resolved! Re: EE my return equiptment and are now billing me

HiI recently moved to Virgin media because EE could not get the parental controls to work. I returned the equipment in the bag provided and even had an email from the post office but I keep getting emails from EE asking me to return the equipment but...

5g hub purchase

Does anyone know if i can purchase the hub in store for immediate use or if it has to be online and a few days.After 3 months of waiting for BT/Openreach to install theyve just cancelled which means no internet (we were using the 4g backup)

Resolved! Pay Upfront Twice

Hi all, I've paid the 5G wifi broadband upfront twice unfortunately.The first attempt was paid by Google Pay, however the website said there was a error for payment while the Google Pay said the payment was completed. The second attempt was paid by ...

Has anyone seen an issue with their EE SIM when using a 5G router

I use lots of EE data sims with my business and over the past 6 months most of my EE sims will not work in my 5g routers.They all work fine in a 4g router.I have tried Robustel, Viprinet, Teltonica and Celerway 5G routers and they all fail to recogni...

Resolved! How do I cancel my direct debit

Such poor service will result in a massive problem for me in this matter then the hours on phone trying to fix something that is not working properly since I started my contract with your company and not only have yous lied to my face but you then go...

Mobile Broadband

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