Mobile Broadband

Question and content to cover Mobile Broadband.

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Forum Posts

EE Mobile Broadband - Poor!

Hi,Just moved to an EE 4G Mobile broadband router after many years of BT stability and everything working 24/7.We stay in a bungalow and the previous router was in the loft and provided great signal across the house, so everything worked. The new EE ...

Dunvegan by Explorer
  • 428 Views
  • 4 replies
  • 2 Helpful

Facebook and Instagram not loading on Smart 4g Hub

I have a Smart 4 G Hub ( since February 2024) providing all my home broadband and wifi. All of a sudden we are unable to connect to Facebook and Instagram via wifi which will not upload and refresh. Previously both were working fine.The only network ...

Toby192 by Investigator
  • 1035 Views
  • 9 replies
  • 1 Helpful

ee4g mobile router

Hello. I have a 4g mobile ee router that shows the supply as normal... ie the aqua light stays on ...but there is no connection to my laptop. It does this 'shutting down' at least every 24 hours. I have to restart it every time. I have complained abo...

rosie2222 by Investigator
  • 374 Views
  • 6 replies
  • 3 Helpful

Problems trying to order a Smart 4G Hub

I spoke to one of your colleagues earlier today , and he sent me a link to the Smart 4G Hub. Unfortunately the site seems to be down for maintenance. Can you please advise how I can purchase this item?RegardsGraham Ollerenshaw

GrahamO1 by Investigator
  • 250 Views
  • 1 replies
  • 0 Helpful

Resolved! How to cancel an incorrect order

I went to the store in my town to get an unlimited data pack for my mobile phone, but received emails saying I ordered broadband. I didn't order any broadband, it was a mistake! The fact is that my home has already had EE broadband setup years back. ...

mayli90 by Investigator
  • 357 Views
  • 3 replies
  • 3 Helpful

5G wifi unit

Hi , I received my 5G unit today. I was told it would have an ethernet cable port and a mains connection. Unfortunately it has neither. Can you please advise? 

GrahamO1 by Investigator
  • 251 Views
  • 1 replies
  • 0 Helpful