I have topped up my WiFi device using the mobile number but I can't turn it into data as I am unable to find a way to do it online or in the app.I constantly have to ring and it converted. I need to top up my 4g again until my WiFi is installed
Says connected without Internet
I live in Zone 1 in London, just opposite Liverpool Street Station. I currently use TalkTalk as my home broadband provider and the only thing worse than the internet speeds is the customer service. No broadband providers provide fibre in my area whic...
Hi, I have reset my EE 5G Modem (the big white one that looks like an EE branded Huawe. It seemed to reset correctly, but I could not log into the modem itself. I can use the default password from the stick on the base, but the router password on the...
Is this service, under Ushttps://ee.co.uk/contact-ee, no longer available?
Hi.A couple of years ago, EE installed an external antenna which boosted my 4G signal strength on my 4GEE Router. We're starting to pick up 5G signals in the area (which are very weak on the phones) and I'm wondering if the external antenna can also ...
I have had money troubles and have been unable to pay my phone bill for the month of February. I get money on the Thursday coming up. I was wondering if there’s any way I could have my service restored until Thursday when I will pay what’s due. I nee...
Our data allowance for the month commencing 9th March is already shown as fully used.But ….. we have not been using mobile services for the past 2 months !Where has our data gone ?
Hi, I have just finished setting up my new EE 4G WIFI and I'm having some issues with Spotify Connect. All devices have been reset/restarted and set up on the new Wifi. When playing music on Spotify on my phone and going to connect to a speaker (Goog...
This is the worse company I have ever had to deal with, they rely on that the wifi had used the minimum however it does not work, they said that I have used twitch when I DO NOT use twitch they promised me cancellation without cancellation fee becaus...
