Mobile Broadband

App is not working tonight

EE smart 4g hub gkQ7 Trying to set up.

Hi, just received  this and connected my tablet  by WiFi and its working OK but  in the  set up I was told to change the  password  . Did this which it accepted  but then it says unable to connect to router, check it is switched on. It is on with fix...

Why is ee blocking so much?

New SIM today and ee seems to blocking access to sites/services that they have no reason to, even this community website, why is this? I’ve had to use a different network to access their own forum, amongst others, because I can’t access it on my ee s...

GLinet router and Ipv4

I have just purchased a GLinet x2000 router. It didn't work with either of my EE Sims I have. The Sims do work in my older and much slower TP Link router. Apparently the issue is my Sims will not get an IP address as they are iPv4 only and the GLinet...

Smart 5G Hub SIM not connecting

I am looking at a problem for my elderly neighbour with a Smart 5G Hub for the local chapel. It is failing to connect to the network with the SIM provided by EE. The hub reports the SIM is OK but the mobile connection is unsuccessful. The hub works w...

Mobile internet works slowly or doesnt work at all

Hi all,since las t friday my mobile internet works very slowly or doesnt work at my work place. Signal is good and it was workling absolutely fine before last friday. Am having nearly 100gb to use on data. Restarted phone and settings. Still very wea...

Mobile broadband 4G

Hi, To improve the signal strength of my Mobile broadband ee 2nd line support have suggested an external antenna that is then cabled to an internal router, has anyone user experience of this upgrade and pictures would be great to understand what the ...

Unacceptable service from ee

We have now been without a reliable and stable WiFi for nearly 4 weeks. No one told us. When we finally got through we were told there was a mast problem in our area( Croydon, South London) . No updates , no warnings. I work from home and when I told...