Mobile Broadband

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Barely usable internet for about a week

I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...

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Resolved! 5G Smart Hub lights no longer work (but Hub is working okay)

Some months ago the light on my 5G Smart Hub stopped working. The Hub is working but there are no lights to indicate the status. I’ve gone into settings and can’t find anything there. The Hub is still within warranty (it’s about 9ths old) but before ...

Lapwing1 by Valued Contributor
  • 456 Views
  • 2 replies
  • 3 Helpful

EE 5G Hub

Hello - I want to connect my 5G home hub to my EE app to check my bills etc (as my last bill was wrong!)How do I link my device to my app?? I dont have an account billing number to connect via the broadband product option, and I have no way of receiv...

honeybxx by Explorer
  • 339 Views
  • 3 replies
  • 2 Helpful

Resolved! EE 5g Mobile Router

Hey  EE  dudes...it would be great to have either a new case design for the EE 5g mobile router  or  a  cilicone cover  so  as  to stop  the  fush  on/off button from  being pressed  while  in  a  pocket  or  bag... i.e. a resessed button...that  wou...

Resolved! Frequent HH20C Smart Hub 5G dropouts

I have the HH20C Smart Hub 5G. Wireless broadband has been working more or less fine in the 10 months I've had it. However, over the last week there have been connectivity issues. The internet connection will just drop completely from time to time (e...

sammc007 by Investigator
  • 735 Views
  • 5 replies
  • 6 Helpful

is the 4G WiFi 25gb portable wifi just a hot spot

was thinking about getting a 4G Wi-Fi portable Wi-Fi hub because i dont get too much service on my phone and if this is just a hot spot does that not mean i wouldn't get much service here on the portable Wi-Fi either and i dont want to risk wasting m...

adn54 by Visitor
  • 437 Views
  • 1 replies
  • 3 Helpful

EE doesn't get contact number right

My mobile phone provider is not EE. However, I have mobile broadband with them. That SIM, even though it has an assigned phone number, is tucked away in my router and I have no access to calls or texts on it.I recently cancelled that SIM to order one...

karo_temi by Contributor
  • 449 Views
  • 3 replies
  • 1 Helpful