Mobile Broadband

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Resolved! Switching to mobile broadband

I have recently switched to mobile broadband from Fibre. I have connected to 4G Wi~Fi on our phones and laptops but cannot connect to my desktop PC.  When I go to Settings > Network & Internet , the WiFi option does not appear.  I've tried unplugging...

JB2802 by Investigator
  • 930 Views
  • 9 replies
  • 13 Helpful

Resolved! Re: EE my return equiptment and are now billing me

HiI recently moved to Virgin media because EE could not get the parental controls to work. I returned the equipment in the bag provided and even had an email from the post office but I keep getting emails from EE asking me to return the equipment but...

5g hub purchase

Does anyone know if i can purchase the hub in store for immediate use or if it has to be online and a few days.After 3 months of waiting for BT/Openreach to install theyve just cancelled which means no internet (we were using the 4g backup)

Go2Matt by Investigator
  • 437 Views
  • 1 replies
  • 2 Helpful

Resolved! Pay Upfront Twice

Hi all, I've paid the 5G wifi broadband upfront twice unfortunately.The first attempt was paid by Google Pay, however the website said there was a error for payment while the Google  Pay said the payment was completed. The second attempt was paid by ...

Ryan512 by Visitor
  • 486 Views
  • 2 replies
  • 3 Helpful

Resolved! How do I cancel my direct debit

Such poor service will result in a massive problem for me in this matter then the hours on phone trying to fix something that is not working properly since I started my contract with your company and not only have yous lied to my face but you then go...

Resolved! Cannot link my business broadband SIM

I tried to add my broadband SIM when I got it a few months ago, but it gave an error, so I ignored it. However now I need to do download the bills for the accounts, and I still can't link it. When I try it takes the number, sends the modem a text wit...

Resolved! 4GEE home router 3 - won't play Netflix

I have a new 4GEE home router 3, everything has connected except my 2 teles cannot get netflix to work on them. catch up (bbc i player etc ) and disney plus are fine but netflix wont get past either 0%, 25% or sometimes 76% then I just get a message ...

sezgrump by Contributor
  • 10452 Views
  • 27 replies
  • 8 Helpful