Mobile Broadband

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Resolved! Unable to register mobile broadband

Bought mobile PAYG 4g broadband router from Argos. When try to link to EE site, it requests mobile number. But will not accept my non-ee mobile. Can't use the mobile number associated in the router if it's in the router. If I take it out and put it i...

pjd28 by Investigator
  • 484 Views
  • 5 replies
  • 2 Helpful

4G Mini won't connect to my Samsung TV

My 4G Mini has been working with my Samsung TV and all other devices well for months. It has suddenly stopped connecting to the TV although all other devices still connect. I can Hotspot the TV to my phone. I have reset the Wifi box and TV settings. ...

LHICons by Investigator
  • 2356 Views
  • 3 replies
  • 0 Helpful

Public IP address for 4G router

Hi,I have a TP link Archer MR500 4g router for CCTV purposes.I can not get a connection to the router via any ddns service. I believe the IP it is broadcasting is not a public IP address.Is there anyway around this? can EE change the data sim to have...

Resolved! 5G router keeps losing internet - support issues

I'm having to reboot my 5G router a couple of times a day as it intermittently loses internet connection.Following a reboot all is well until the next time.....I've had the router for about 6 months and it's been very reliable until now, I haven't ph...

penport by Contributor
  • 14111 Views
  • 33 replies
  • 19 Helpful

Resolved! SIM

I purchased a SIM from Amazon for my Netgear router. It stated it was a 2 months deal. Checked my Netgear today  and it stated that I have just 13 days left? 

jan1945 by Explorer
  • 419 Views
  • 3 replies
  • 1 Helpful

EE 5G Smart Hub disappointment.

Today I get my EE 5G Smart Hub and I'm disappointed. I don't know if I'm doing something wrong but this is not what I expected.I get 4 bars 5G signal here in Bayswater, London but the speeds 6-20 Mb/s. Only when I first turn it on It was 100Mb/s for ...

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Prorok7 by Contributor
  • 1578 Views
  • 12 replies
  • 1 Helpful

Resolved! Direct debit set up

Hi I have set up a d/ d but the payment. Didn’t come out and also I just paid online- can you have a look it Says payment outstanding even though I have the d/d set up [Mod edit: Image rejected due to it containing personal information.]  

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Imwiid8 by Explorer
  • 398 Views
  • 2 replies
  • 0 Helpful