Mobile Broadband

Fair usage policy

I would like to use an EE sim in a 4g/5g router at home. I am having some difficulty getting to the bottom of the Fair Use Policy. There are two sets of terms and conditions (both listed as being current) on the website for 4g/5g mobile data sims, bu...

How do I get other people connected to our WIFI... the password and QRcode fails

We have had people over  during the Christmas holidays and they are unable to connect to our MOBILE BROADBAND even with the password and QR code ... how can this be solved ???

4G Wifi hub NOT worth it - DOES NOT WORK WITH PS4

I am in the unfortunate position of having had to move to a house where there is no cable wifi... so I had no choice but to take the 4G wifi hub - which I was assured would get decent speeds where I am and would allow me to game online with my friend...

Mobile Wi-Fi stopped working it’s unlimited and does not run out till dec 25

Bills

Why can't I view my bills

5G Wifi hub problems

Hello, I’m having multiple problems with my 5G Wifi box.1. I have it plugged in at all times, and yet the power light is constantly flashing as if I have less than 20% battery.2. The connection keeps dropping out. The box will be connected for anythi...

I have a 4g portable router. I just wanted a new router.

The customer service woman was lovely said no problem. free upgrade new router no cost! let me put u through to a moron in technical. He was hopeless and blindly expected me to go up to £45 a month just for a router.I MIGHT have been a moron too. I b...

North Norfolk Data Issues

Morning,I'm Based in North Norfolk NR25 area just outside Sheringham. Usually the data speeds here are around 30 - 60mbps and ping times are about 30ms. We have no land line for fibre broadband.We've been having serious issues with the mobile data he...

BBC iplayer

Just got 4g HUB, I can open most apps on my Sky Q box but iplayer won't sign in, just stuck. Is this known issue with a known solution?