Smart 4G hub antenna

[Enjusaionji]

Hello, I have a Smart 4G hub and the internet i get with it is pretty bad, i have noticed a port on the back labeled TS9 and it looks like its a port for an antenna but I can't find any information exactly on what this does. If i got one of those antennas could it potentially improve my internet?

[XRaySpeX]

@Enjusaionji : There was a discussion recently, https://community.ee.co.uk/t5/Mobile-Broadband/Signal-booster/m-p/1596532/highlight/true#M34658 , where the referenced antennae was said to fit 2 x TS9 or SMA ports.

[Enjusaionji]

I'm not sure how much that applies but i saw a picture of my smart 4g hub. my problem is that while i have full bars of signal, my actual internet speed is bad and apparently through the many times that i called customer support and spoke to the tech team, nobody can figure out why, so buying an extra antenna thing is the only think i can think of that i can do myself. 

I brought this antenna thing which fits into the slot, it came in a pack of 2 and there are 2 slots in the router, i don't know if i should plug them both in or if i have to somewhere change on option for the router to use them. I have no idea and im basically just experimenting at this point because nobody from the technical team actually gave me any actual advice other than just ''do speed tests''.

[XRaySpeX]

That's all you can do. 

I should stick 2 of those antennae in the 2 slots & experiment with it assuming there need be no option setting for it or browse the router's setting & see if there are any for antennae.