20-08-2026 04:19 PM
Hi. I was recently forced to switch from Plusnet to EE for my broadband service as I needed to keep the landline for my elderly mum to use.
The router had to be located near the front of the bungalow in the corner of our living room rather than in the hallway to save running cabling along skirting boards and over doorways, but it’s only 3 or 4 metres difference.
The broadband connection is fine and solid with no issues but the range is very poor compared to my old Plusnet router. I keep noticing my mobile is disconnected from WiFi. Is the Smart Hub Plus 6 known for poor signal range? I’m a little annoyed at having to pay a monthly charge for an extender when our property isn’t that big and single-level. Will any other non-EE extenders work well with this router?
Any advice would be appreciated. Thanks
20-08-2026 04:23 PM - edited 20-08-2026 04:27 PM
@Barlayde Other third party ones will work, you just have to find one that does, also if you wish to outright buy an EE one then Flea bay, just be sure to get the one to match your 6+ hub, the SW30A.
https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs