Forum Posts

Strict NAT on 5G EE Router

Hi all. I have the 5G EE mobile broadband and I’m struggling to change the strict NAT type. I have an Xbox Series X which shows a strict NAT however does allow me to play online. My son has a Switch which shows the NAT as type 4 and he cant play any ...

Andy842 by Investigator
  • 1254 Views
  • 3 replies
  • 1 Helpful

EE SMART 5G HUB INCORRECT PASSWORD

 hello I need to enter sim pin but I can’t coz I need to login password. I’m exhausted im trying for hours but all passwords are incorrect. Pls can someone help me 

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Mobile signal booster

Hiwe live only a quarter of a mile from our ee mast but there are many trees in between so signal strength at our homehub is very dependant on weather, leaves on trees etc.  it varies between minus 95 and minus 115.most of the time this is OK for SD ...

weimarana by Contributor
  • 338 Views
  • 3 replies
  • 0 Helpful

EE Stockist

Hi I get my EE broadband via Fast WiFi wales who are a stockist of EE There has been a problem with the local mast since Oct Fast  Internet wales are refusing to let me out of my contract unless I pay the remainder 2yrs despite not being able to get ...

lol5165 by Investigator
  • 291 Views
  • 6 replies
  • 2 Helpful

Returning things

Trying to return something - returns receipt is blank and I have a DPD person collecting it in an hour - can't get through to EE to help. What do I put on the front of the package? Help!!!!

greeves5 by Explorer
  • 231 Views
  • 3 replies
  • 0 Helpful

EE unlimited SIM in Dlink DWR 978 can't receive 5G signal

I purchased a 5G EE unlimited SIM card and put it inside a Dlink DWR 978 5G router. At first it can't connect to internet at all. But after many plugging in and out of the router it suddenly started to work for unknown reason. However it still can't ...

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bruhh by Investigator
  • 309 Views
  • 4 replies
  • 0 Helpful