Mobile Broadband

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cant contact ee

hi what other way i can contact ee ? they phone number its down . i had an issue with my bill that i sorted on monday and since then i dont have connection in my app says i have unlimited data etc etc but unable to connect my devices on the mobile br...

lili66 by Explorer
  • 517 Views
  • 2 replies
  • 2 Helpful

Resolved! A rant about my recent experience with EE

In January I set up an account with EE for an unlimited data SIM card to use as an at home WiFi source. This had been done in person at an EE store, where I had requested that this account would have any information directed to my main account as I w...

NR5103e not picking up 5G

Just got an unlocked NR5103E and put in an EE 5G sim, but for the life of me, I can get it to recognise a 5G signal, despite being 300 meters from a tower and 2 mobiles showing max bars for 5G and only showing LTE. Is there some sort of magic setting...

Pig3on by Visitor
  • 413 Views
  • 1 replies
  • 0 Helpful

EE 5G mobile router vs Sky Q

We live in a very rural area and previously had Sky broadband which gave us 2-5 mbs download and 1mbs upload speeds (at best) along a 2km copper wire. So with a lot of investigation we settled upon a EE mobile 5G router.The initial 3 months gave us 1...

Pad123 by Visitor
  • 626 Views
  • 1 replies
  • 1 Helpful

Resolved! Cannot link product

I'm trying to set up direct debit for my EE mobile broadband but when I'm logging it to link my product with the account number on my bill it's saying cannot be found. Has anyone fixed this without it been a phone call at all ?

No access to Hub Manager (192.168.1.254)

I can't access the hub manager.Does not matter if it on my phone, iPad or PC. Safari, Chrome, Edge and Mozilla all have the same result and as usual EE tech support is clueless and advised me to search for a solution here.I have the EE 5G smart hub. ...

EE hub manager.png
zambeezi by Explorer
  • 2235 Views
  • 4 replies
  • 2 Helpful

4G Mini Mobile Wifi

I bought a 4G Mini Mobile Wifi, EE Unlocked PAYG router to take on holidays. The EE sim I was sold for it is actually for a mobile. I now seem to have a monthly contract instead of PAYG. Also the router won't add to EE website, and the type isn't sho...

MrsAnneK by Explorer
  • 719 Views
  • 5 replies
  • 1 Helpful