Mobile Broadband

Is the £10 5GB pack "5G ready"?

I recently bought the 5GB pack for £10. EE has generously boosted this to 20GB for free. I bought this specifically to test broadband speeds in a neighbouring area where EE advertises a 5G service. As this pack is significantly cheaper than the month...

Resolved! 4g home router speeds slower than mobile 4g

Hi, I need an answer quickly as I work from home.I purchased a 4g home router a few months ago and put an unlimited sim in it. I also paid £100 to get an antenna installed. Everything was working perfectly up until a week ago, my 4g speeds are around...

Using 5gee wifi aborad

Hi I'm going on Canada and I'd like to take my mobile broadband 5gee device. It is a business device and I see from here that you offer a Business Daily passport.Roaming | International Business Mobile Plans | EE BusinessTo enable it I need to text P...

Does EE refund our time wait we on the phone helpline?

Hi, This is ridiculous service having to wait so long on the 150 phone helpline. Why can they not call us back instead of us waiting for hours? There should be a standard rate that they pay us for any minute over a 3 minute wait.

Hotspot

Hi my hotspot stop working from nowhere do i ve to set up something on ee app?

My plan

Hi, I made a top-up and you are not accepting me to make a plan package, so I would like to refund my money please!