How can I speak to someone from EE

Diccon · ‎24-06-2023

I need to speak to a human being. EE seem to have made this impossible. I have followed the links and the texts and etc and there is no option to speak to customer services. This is ridiculous.

Alex_M · ‎24-06-2023

Hi @Diccon,

Click this link and then click the ‘Start Conversation’ button to speak with someone over live chat. Otherwise, click the call us button to speak with someone.

As far as I know there are no long wait times, I called up this morning regarding my phone and got through pretty much straight away.

Thanks,

Alex

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View solution in original post

Alex_M · ‎24-06-2023

Hi @Diccon,

Click this link and then click the ‘Start Conversation’ button to speak with someone over live chat. Otherwise, click the call us button to speak with someone.

As far as I know there are no long wait times, I called up this morning regarding my phone and got through pretty much straight away.

Thanks,

Alex

If I solved your issue, please click the solution button below!

If you found my post useful, click the thumbs up button!

mavericke · ‎01-08-2023

Dear Diccon,

You may want to try the link here as well.

Best wishes.

Khalil45 · ‎24-11-2023

Hi

Leanne_T · ‎24-11-2023

Hi @Khalil45

Do you have a query we can help you with?

Leanne 🙂

Simplea1 · ‎09-12-2023

Hello I've ordered a new contract from EE they have taken the upfront cost but say they need to speak to me ?

James_B · ‎09-12-2023

Hi @Simplea1,

Welcome to the EE Community. 🙂

Please follow the contact information included in the email you received to reach our sales team.

If they've reached out to you, they must need some further information to complete your order.

Thanks

James