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Smart hub

HiPlease can someone help us!!! We’ve moved into a property that doesn’t have a broadband line and we’ve had to get the EE smart hub. It works ok on most devices but we can’t get any connection on my work laptop, can’t get Netflix, can’t connect our ...

Resolved! cancelled direct debit

Hi, I set up a sim only deal with EE, and didn't realise I couldn't just cancel at any time. Cancelled the direct debit and now it keeps bouncing every time they try to take it from my account. I need to set the DD back up but don't know how to.  Tha...

Moving from 4G to 5G (Where to start?)

HiI'm curently on a 4G EE broadband setup. Data only SIM with an extrernal antenna outside to boost the signal. Recently I've noticed I can get 5G outside on mobile. The signal isn't great but outdoors on mobile I've seen speeds over 100Mbps. Althoug...

4g mobile broadband,

I have your 4g mobile broadband that is costing me over £50 a month, and as a pensioner I was wondering if there is anyway of cutting the cost, I know I have just over 1 year to go on my contract, but other companies are offering the same deal unlimi...

Port forwarding & UPnp

I’m wondering if anyone could help me with port forwarding for games consoles, I have the ports that need opening but I don’t have the WAN port numbers which the it needs and also which IP address to usethe errors on the console areNAT Type: Strict U...

RossM2 by • Investigator
  • 604 Views
  • 4 replies
  • 0 Helpful

Trouble gaming on mobile Smart 4G Hub

Hey guys, recently purchased a Smart 4G Hub from an EE store and they said that it's great for gaming. The connection is great, I can browse the internet and watch shows with ease. For some reason, I have difficulty connecting to some gaming services...

Resolved! Switching from Sky/NowTV Broadband to EE Mobile Broadband

Hello,I am planning on switching from my current NowTV Broadband to an EE Mobile Broadband as the wired service in my area is very slow.By switching from Broadband to Mobile Broadband will EE still contact NowTV to cancel my previous Broadband and wo...

maychan by • Visitor
  • 346 Views
  • 1 replies
  • 0 Helpful

Sim card

Hey guys, just moved to ee and got my sim card however I cannot place any calls so am stuck to get help from supportAny ideas are welcome please!

Ronda1997 by • Investigator
  • 322 Views
  • 6 replies
  • 3 Helpful

Resolved! Feedback: IP address reservation on 5G Smart Hub 2

I appreciate that the 5G Smart Hub 2 (Askey HH20C) is designed to be easily configurable so that less tech savvy users can get online without all the mumbo jumbo of other routers, but it would be great if we could have the ability to reserve IP addre...

esspeecy by • Investigator
  • 492 Views
  • 1 replies
  • 1 Helpful

linking and top up not working

Hi. We bought a mobile broadband device online from a third party shop and are trying to log in to top it up. We dont have an account number to link the device, all we have are the numbers on the card to log onto the router.how do i link it and how c...

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