Mobile Broadband

Can the 5GEE hub mobile router (HH20C) work with another providers sim?

I live in a rural area and the EE mast signal fails regularly ( at the last count, 30 days out of the last 8 months). I'd like to be able to switch to a different provider's SIM - O2 or Vodafone. Although this worked when I tried with my phone sim ...

Resolved! 4G Router - Mobile Sim or Data Only Sim.

I have bought a Strong 4G+ LTE 1200 router. Despite having done a lot of reading, I am still confused about what type of SIM card I should use - a mobile sim or a data only sim. As far as I can tell, the only real difference is the cost, with a data ...

Poor internet signal and EE support- What are my rights?

We live in a rural location and we took out a 2 year broadband deal with EE in Sep 23. We were given a basic 5G router and we have had pretty unreliable service with download speeds varying from 2-50 Mbps depending on time of day and upload speeds o...

Anyone recently ordered a Smart 5G Hub?

Has anyone recently ordered a Smart 5G Hub?I ordered one of Friday over the phone and ordered the Smart 5G hub.I know it was the Smart 5G Hub as the cost was £50 month for unlimited data and I had to pay £100 upfront.The 5G WiFi 2 device is £55 month...

Activating SIM card

Hello, I am trying to activate my new sim card but whenever I put the serial number in, it says something went wrong. Please help

Resolved! Balance and top up

This may sound incredibly dumb but I've bought a mobile broadband and prepay sim .....How do i check the remaining balance and top it up ?? What am i missing ??

Portable EE 4G MiFi WiFi Device - OCT 2023

A) Can anyone provide the model number + product code and full model identifier, for the latest/most-current 4G MiFi device I can purchase from EE?B) What is the product support life of this current model? How can I find out? (Given that such devices...

5G Router Flashing but Internet (sorta) Working?

Got my 5G Hub today, and it has been flashing aqua for the past hour despite resets. I am able to connect both my phone and my PC to it, however, and I am getting an OK-ish signal and equally OK-ish speeds that are very inconsistent (varying between ...

How do I get this thieving corporation to provide the service I paid for?

This corporation is abominably **bleep**. Their coverage is nearly non-existent, but that hardly matters as they refuse to connect me anyway. How do I force them to actually provide the service I paid for? Failing this, how do I get a full refund?...

I have a SIM card for an iPad and want to terminate

I have a SIM card for an iPad that is out of contract since 2022, but not txt or phone to message END to 150.i have been paying for months for a service I don’t want. And it is unclear how I end it.i am close to going to regulator over unfair terms a...

Mobile Broadband

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