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Resolved! Forgotten Smart 5G Hub Admin Password

Hi All, I'm trying to log into my Smart 5G hub admin via http://192.168.1.1/ and it's asking for a password. I can't remember my password but it's not giving me a forgotten password option, does anyone have any tips? Cheers, S 

SJMASON by • Visitor
  • 2548 Views
  • 2 replies
  • 2 Helpful

Resolved! Random websites blocked

I have a dongle that I use at work and for some reason, very random websites ( definitely not spam websites) are blocked. I know it's the internet dongle blocking them because if I swap to my phone hotspot (not with EE), they work fine. I've followed...

random blocks on new dongle

Hi all,Recently got a new dongle at the start of December, and have noticed random sites are being blocked only whilst on safari incognito...off incognito the sites seem to work fine but I browse any websites on incognito mainlyThe error message I re...

a3ree by • Investigator
  • 1177 Views
  • 8 replies
  • 0 Helpful

New order

Hi im need more info to my order xko********* [Mod edit: Please do not post order numbers on the public board. Thanks!]

Savatpl by • Visitor
  • 337 Views
  • 1 replies
  • 1 Helpful

Bill

I recently took out a contract which stated £30 upfront and £34 a month but my bill is showing £66? Does this encounter the £30 I already paid?

Hoy99 by • Visitor
  • 327 Views
  • 1 replies
  • 1 Helpful

5g hub

Helloal am considering a move to EE 5g WiFi at home as fibre is not available in my area, am I right to assume that the 5g speed on a new hub will be the same as on my EE phone? 

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