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Resolved! Add credit to a mini wifi dongle

Hi I have a mini wifi dongle. it cost about £90 with 100gb for 12 months. I hoped I could top it up but I can't see any clear info on what it will cost and how to do it. From what I have seen it makes it look like it's much cheaper to just buy a prel...

Flemmy by • Visitor
  • 625 Views
  • 2 replies
  • 0 Helpful

Apply credit to 4G wifi device

I purchased a 4G wifi device with 30Gb of data last year. The data has now run out and I tried to add more data by using the website. I now have £5 credit but can't see any way of applying this credit to my device so that I have usable data. I now ha...

malcpayne by • Investigator
  • 1239 Views
  • 7 replies
  • 0 Helpful

4G EE mini wifi

Hi I’ve had a 4G EE mini WiFi for a year, it no longer connects and l just want to take it off my contract but can’t see how to do this without cancelling my phone which l don’t want to do. This is costing me £55 a month and hasn’t worked for two mon...

Keep disconnecting

The router is on but internet connection keep disconnecting. It pretty much disconnected when we get up every morning, we then need to reboot the router. During the day it disconnects each hour. Sometimes it reconnects back itself after a few minutes...

winl by • Investigator
  • 478 Views
  • 5 replies
  • 1 Helpful

4gee wifi mini admin password not working

HiI've tried my ways and searched for many times. Everyone say that the admin password is under the battery cover. And yes they are right there is a password under the battery cover : "gasp-clear"But IT IS INCORRECT! I have tried just typing "admin" ...

SAliB by • Investigator
  • 10374 Views
  • 12 replies
  • 6 Helpful

Resolved! Ring doorbell not connecting to my ee mobile broadband router

Hi All, I am having a nightmare trying to connect my ring doorbell (2nd gen) to my new ee mobile broadband home 3 router. I’ve been on the phone to both ee and ring and unsurprisingly both have tried passing the buck on to one another…. Anyhow… i hav...

Caseyt59 by • Contributor
  • 9939 Views
  • 31 replies
  • 14 Helpful

4G wifi Router - wifi calling not working

Hi, I have an EE sim in my BT router for 4G home wifi. i also have an EE contract on my iPhone 15 mobile. I can not use wifi calling while connected to my home wifi network. everything is turned on as it should be and I've tried everything suggested....

Natman44 by • Explorer
  • 497 Views
  • 5 replies
  • 1 Helpful

5G upload speed is dreadful

Replacing "teens down, a handful up" over O2 or Vodafone 4G with EE 5G (external antenna, the works) seemed like a good idea at the time, at this rural location, but while I can get 60-odd Mbits/sec down, upload seems to rarely beat 2Mbits/sec and is...

ways to improve upload speed on mobile broadband

Hello,I live in a rural location so I cannot get fibre. I did some research and found that EE provide 5G network in my areas so I decide to go with it. I used the router that EE supplied for a little while but it was rubbish! It kept dropping out and...

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