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Unlimited data fair usage

Flyboi65
Established Contributor
Established Contributor

I have just signed up to an unlimited data sim which I am using in a TP-link 5g router. I am trialling this as an alternative to my wired broadband as where I live I can only get 30 MBs whereas this is consistently giving me 300-400. However I am concerned about the fair usage policy as I am already using an average of 20GB per day without even trying so fully expect to breach the 600GB limit. Last night a single hour of streaming on Apple TV used 10GB. 
Does anyone have experience of what happens when you breach the 600GB. There are only two of us in the house and we both work from home at least half the week. I can’t afford to lose my connection 

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

You might be traffic managed. Some mobile BB plans with infinite data have a FUP of 1000 GB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Flyboi65
Established Contributor
Established Contributor

How can I find out the limit on my plan?


@Flyboi65 wrote:

How can I find out the limit on my plan?


Hi @Flyboi65 

Read the terms and conditions:

https://ee.co.uk/help/terms-and-conditions/mobile-broadband/dongle-and-wifi-plans

It is clear the product you have picked will not meet your needs. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

The 600GB pm FUP applies to all unlimited data plan except for those for EE's 4GEE & 5GEE HOME routers which have a 1000GB pm FUP.

See 4GEE and 5GEE Home Terms and Conditions > Unlimited Plans.

Chances are you won't have 1 of these.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
DJW-20
Established Contributor
Established Contributor

Unfortunately they can throttle the speed. I know this is an EE forum so I really shouldn't say this, but it might be worth looking at other providers who do offer completely unrestricted unlimited sims like 3UK, or going for a proper EE mobile broadband package which as mentioned has the higher fair usage policy. 

Could always try keeping both connections. I don't know how tech savvy you are but you could try and use networking hardware to split traffic between the two lines. Might also be worth moving your Apple TV over to the fixed line as 30mbts is fine for most streaming, albeit can be a bit frustrating

I am NOT an EE staff member, but I'm still happy to help! I cannot access your accounts

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BT 900mbts FTTP