Mobile Broadband

4g Smart Hub issues

I got a 4g Smart Hub, I was informed it could easily handle my laptop, phone, smart tv and everything. My internet connection is now consistently 'slow' or 'fine'. My Samsung smart tv seems to connect to the wifi, but is unable to load anything. My...

4GWifi Mini Hub not connecting

Purchased the pocket hub with unlimited data. Inserted SIM card, charged, etc.Never got the aqua (or green?) light. At best it was flashing and then it would be no light at all, as if the device goes into sleeping mode. Sometimes my devices see the h...

Resolved! Check up data

You change the formula every few days and put us in a problem. Instead of seeing EE as a good service. Do more customers harassment service. This is not right

Slow Speed

Does EE reduce its internet speed overnight? Between the hours of midnight and 8 am my internet download speed drops from its regular 20mps to 0.05 mps. This happens every night and I have to reboot the system after 8am reboot before and still slow ...

5g mobile broadband

Hi ive got a 5g mobile router ive just changed back to normal broadband do i have to send the 5g router back as i have had no request to return itThanks Martyn

Mobile Broadband Sim Contract Query - asks for mobile phone and pac number?

I am about to purchase the 5G sim only contract [5G planEssential SIM 25GB 24 months contract] for my mobile broadband router, but in the order page it asks for my mobile phone and PAC number. I only want to use this in my mobile broadband dongle/ro...

Tv streaming services and 5g router

HiI’m hooking up a you view box to my mobile 5g router. I am getting a strong 5g signal. my youview apps are all up to date and the youview box does connect successfully to the router what I can’t run though is some tv streaming services like itvxwi...

5g router options

I'm looking into getting 5g router as theres no broadband in my area. I want a pay as you go sort of deal and definitely under the hefty £45/month price of the EE packages. Is it possible to buy an unlocked EE 5g device on ebay and then use that with...

Doubledata

Why am I not eligible for getting a "Doubledata"

Mobile balance / pack subscription

I topped up £10 to my balance to use another mobile pack subscription but i can’t get it to register the free minutes/texts/data etc….Now it has taken the payment again and gone through correctly but I have an additional £10 extra balance I didn’t wa...

Mobile Broadband

Forum Posts