Mobile Broadband

EE 4g broadband device stops functioning after 6 days

Sorry about the long intro and explanation, but I would like to set the scene for those willing to think through the problem. I have had this problem for some time. I will happily state I am not a computer expert, but can navigate myself around compu...

5gb data boost

Hi,I recently placed an order for new broadband as was told my 5gb data boost would be added there and then when I placed my order. The service is now active but I still do not have the extra data. How do I get this added please?ThanksStu

Resolved! 4G mobile data hub - Netflix & PS4

Cannot load Netflix & PS4 will not connect via 4G hub. Discussed with EE, went through resetting the hub, etc., and ended up with a technical advisor who told me there is no solution to these issues. EE should make it clear to people considering pur...

Switching to 5G router/contract whilst in a broadband/TV contract

Hi there,I recently (about 35 days ago) entered into a TV and broadband contract with EE. As luck would have it, 5G has just been enabled in my area and I'm 200m from the mast (I can see it from my bedroom window). I live rurally, and so the best bro...

how to unlock 4GEE wifi mini device? Keep getting page error.

HiI have a 4GEE Wifi Min i device and would like to unlock it but when I enter the IMEI I get the following error on the pageApplication error: a client-side exception has occurred (see the browser console for more information).I have tried this with...

Help 4g WiFi top up

I have searched for the answer with no joy. I have £10 credit to use on my top up page how do I add this to the data? It keeps taking me to the top up page again. This is very complicated to use. [Mod edit: Please do not share personal details as you...

We have just brought the ee mobile mini 4g so we can use wifi away from our home

We are still on our phones from overseas and we need these for business abroad. We are trying to activate the sim on our mini unit however when prompted for a phone contact we cannot present one as we are still on our overseas phones. We just want to...

Resolved! How to link 4G EE WIFI ROUTER to account

On the EE website you need the mobile phone number to link a new device to the account.But on the router you don't know the mobile number.I've got the KEEP ME CARD but it only gives you the network number and key.There is no phone number on the SIM c...

4gee wifi mini

I have bought a second hand 4gee wifi mini from a popular online auction site. Only issue is that there is no username or password to get onto the wifi. no "keep me" card in the box and no sticker on the bottom of the unit. Can anyone help me get ont...

5G Broadband - 5G Smart Hub - HH20C- Outside Ariel?

HiI got 5G Broadband from EE, using the Smart 5G Hub with the model: HH20C.It is possible to setup a ariel outside and if so, can EE do this for me and what does EE charge to do this?I can't see any ariel connections on the Hub.Regards,Gaz