@Colin5863 You call customer support and give 30 days notice to terminate. If you still within the contract minimum term you’ll need to pay off the remaining contract period. If it’s on PAYG just don’t top it up the sim will be fully deactivated after 9 months of not using it/topping it up.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
