Mobile Broadband

Smart 4G Hub but my Eero 6+ will not work.

I have just received the new Smart 4G Hub. Nice!But my Eero 6+ mesh devices will not register I have tried as much as I can but when attempting to register the Gateway Eero hardwired via Ethernet on the router,  the Eero App will not register and I r...

Help

Hi Travel overseas and forget to send ROaming to 150. Is there anyway I can get it set up? I try sending a text but to no avail. I have an urgent call to get at 2pm please help

Hi just wondering did you get this to work? i have simular issues

EE mobile broadband speed in rural location - getting up to 100Mbps off peak

Recently installed EE mobile broadband due to poor landline broadband.I'm in a rural location, signal shows only two bars strength on router.  When I check speeds off peak and if I select a local server for a speed test (Ookla Speedtest app + 1 other...

5G SIM. Should I change router to 5G?

Hi everyone. I have a 4GEE router that I’m using in a new build on a temporary basis. I’m told by EE that the SIM is on 5G. My download speeds aren’t bad at around 60Mb. Would a 5G router improve this? I believe I have a 100Mb cap on the SIM so I don...

Router phone number

I need to contact EE as my router keeps dropping out. WFH is being horrendous.Every route I go down to talk to them requires me to have a mobile number with EE (my mobile phone is on Vodafone). The router phone number is not in the app or in any emai...

Data speed is abysmal

I have a 5G hub and have noticed that the only time I get decent speeds is in the middle of the night. At all other times, and ESPECIALLY in the evening, the speed is atrocious. I can't even stream a YouTube video without constant buffering. Even whe...

Connection problems

I'm having problems with my connection in s94ES and I need it to be faster