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Need to turn off parental controls

8444
Visitor

‎29-06-2026 09:17 PM - last edited on ‎30-06-2026 10:07 AM by EE Community Moderator

Please turn off parental controls on my broad band

 

[Mod edit: Added title]

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎29-06-2026 09:48 PM

@8444 : There are no parental controls on your BB until you or your parents put them there. So you or your parents can take them off just like you or your parents put them on originally using the EE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ali_A
EE Community Support Team

‎30-06-2026 09:34 AM

Hi @8444 

Just to add to @XRaySpeX advice, you can find out more about setting up and managing parental controls at Set up Parental Controls on your EE Broadband

Ali