Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Have had months of runaround trying to get the second broadband line connected, getting endlessly contradicting stories from EE customer service people.We moved in 6 months ago and there are 2 full broadband lines installed, one at each end of the ho...
Just moved over to Home Broadband from 4G broadband and been sent a Smart Hub SH30A. I use a Cambridge Audio CXN V2 streamer as part of my setup.I have noticed that if the streamer is connected to any LAN port on the router and my tablet is connect...
I pay for full fibre broadband , with offered speeds up to 900mbps .. but I’m only getting 156mbps download speed , yet couple months prior I was up around 400/500mbps ! seems very slow speeds for high monthly payments
As above I have received an email advising I have switched Web Protect off. But I did not.I have read this thread (https://community.ee.co.uk/t5/Broadband-Landline/I-just-got-an-email-telling-that-I-had-switched-off...) and the advice there doesn't h...
Hi I have returned all equipment on 12,03 25
I’ve switched from sky to EE and EE agreed to pay the early termination charge. I’ve sent over the letter confirming the early termination fee plus my final bill from as a PDF which shows the charges. EE have come back and said this is not the correc...
I'm currently using EE's 1Gv service, and so have a Smart Hub Plus.I note that EE is now providing the Smart Hub Pro with Full Fibre services. Anyone upgraded? Is it significantly better? Worth the upgrade if £10 per month for the rest of my contract...
Hi I’ve a cannon printer PIXMA MG2551S which is USB connection only, tried to pair up with my iPhone without success, the printer fails to be recognised on my phone, any suggestions please?Les
I am a new customer i set the router up yesterday and it's been flashing orange i rung there "tech" support and was told my fiber has been activated but have to wait till 11:59pm last night woke up this morning and still flashing orange so I am going...
