Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45664 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88915 Views
  • 11 replies
  • 12 Helpful

Resolved! Wifi problem

Hi there as anyone had a problem with there router mine is  currently flashing green when orange light comes one  and go again when back to flashing green light 

LAN clamped at 100Mbps on Smart Hub Plus

When I plug my linux laptop into a cheap gigabit switch it shows 1Gbps in ethtool. When I plug it into the Smart Hub Plus it shows 100Mbps.This router is advertised as having 1Gbps LAN ports. If that's physically true but the firmware clamps them at ...

adrianmay by Investigator
  • 3104 Views
  • 30 replies
  • 6 Helpful

BT EasiCom 1000

I've got a BT EasiCom 1000 land line phone I've used for years.I've gone to VOIP on my EE router, and the phone doesnt work correctly.I can make outgoing calls no problem, but incoming calls are rejected at the callers end.For example, it I call my h...

EE/BT engineers

my lord, when the engineer comes, he changes the hub and goes off without checking. Then it happens again, then I change the broadband cable, all worked. EE/BT engineers need to wait to see if it happens again after doing something.

Disconnect charge

This is a disgrace I was told there would be no disconnection charge to go to BT as advised by EE but just to check next week. The money has been taken out today leaving me 56 overdrawn 

WiFi signal issues

Hi, is there an update or even better a solution? Most of my appliances cannot from time to time get a wi fi signal. Alexa however can still work. Mitutoyo

Mitutoyo by Investigator
  • 788 Views
  • 31 replies
  • 2 Helpful