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Mobile Broadband

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Resolved! Connected, no internet

Hi, have had a 4G EE Home Router for a couple of years and it has been great where we live with very bad phone line based broadband. Unfortunately it has started playing up and I keep getting "Connected, no internet" or "Connected to device, Can't pr...

westonaj1 by • Investigator
  • 2217 Views
  • 7 replies
  • 2 Helpful

NO Answer From EE Customer Service

Does anyone actually answer at EE anymore?I've tried online chat, email and phoning no one answers!I bet they would answer if I was a new customer so they sell me a contract. Seriously thinking of leaving EE after years as service has become shocking...

Dizlowe by • Contributor
  • 1070 Views
  • 2 replies
  • 3 Helpful

Complete Thieves

To anyone reading DO NOT think about trying EE out. They are truly useless in all aspect concerning customer welfare and care. I want to cancel my contract. You are absolutely disgusting! You told me OVER 2 WEEKS AGO that you have proccessed the £150...

BethS by • Visitor
  • 417 Views
  • 1 replies
  • 2 Helpful

Resolved! Mobile wifi 4G box

Hi I have been using my mobile 4G wifi box by first topping up and then going to data add ons and adding the credit to the wifi box. For some reason this has stopped working and I’ve tried everything I can think of to top up. None of the data add on ...

Jchall by • Explorer
  • 1107 Views
  • 5 replies
  • 3 Helpful

Resolved! Add credit to a mini wifi dongle

Hi I have a mini wifi dongle. it cost about £90 with 100gb for 12 months. I hoped I could top it up but I can't see any clear info on what it will cost and how to do it. From what I have seen it makes it look like it's much cheaper to just buy a prel...

Flemmy by • Visitor
  • 726 Views
  • 2 replies
  • 0 Helpful

Apply credit to 4G wifi device

I purchased a 4G wifi device with 30Gb of data last year. The data has now run out and I tried to add more data by using the website. I now have £5 credit but can't see any way of applying this credit to my device so that I have usable data. I now ha...

malcpayne by • Investigator
  • 1444 Views
  • 7 replies
  • 0 Helpful

4G EE mini wifi

Hi I’ve had a 4G EE mini WiFi for a year, it no longer connects and l just want to take it off my contract but can’t see how to do this without cancelling my phone which l don’t want to do. This is costing me £55 a month and hasn’t worked for two mon...

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