Does anyone know why neither the app nor the website will allow me to get a data top up despite my being in £50 credit? EE keep saying sorry with the usual **bleep**e 'we're working on it and try again later' (for around 2 months now!!) Theg keep try...
I’ve had this dreadful mini Wi-Fi for a few months now and it ran out of data, so bought some. I couldn’t top it up as the data had run out, ridiculous.. so I topped it up from an iPad, I purchased £40 and received an email telling me it had all don...
Hi for the last couple of months had my 4g dongle connected to my samsung smart tv. Wednesday i changed from pay as you go too unlimted contract 24months, after leaving ee shop turned dongle on tried to watch netflix youtube with no luck hasnt worke...
I can’t access certain apps and I’ve been told that it’s because the hub uses IPV 6 and not 4 , I have been into the hub control page but cannot see how it would be possible to do it .Any ideas please ?
Is it possible to get a static IP address allocated for my 4G router?I work from home and services I connect to need to know my IP for security, but it changes quite freqently during the day, even if I don't reset the router.Thanks
Getting an 'ERR_SSL_VERSION_OR_CIPHER_MISMATCH' message when launching facebook.com (Windows 10 PC, screen grab below). Does not occur on all sites, for instance ebay and bbc news work fine. Problem started a couple of months ago and I have covered...
Hi,I have EE 4G Mobile Broadband and lately my data consumption has been through the roof despite devices in our home being turned off during the day. My admin password was also changed when I went onto settings. I've reset my device to get back on...
Hi,I bought a 5G router and I want to set up my account, after login when I want to link my device it asks me to write the billing account number, I tried every number that I had on the letter from the Account number to the Bill reference, but for al...
The problem I have is my Mitsubishi heating system requires data collection and my Broadband Router will not allow it , Mitsubushi are aware that the issue occurs with EE customers routers they have informed me that if the Router is operating with IP...
As title suggests. EE 5G mini router worked fine the last time I used it, Went to use it today and its sat in this loop for two hours...
