Mobile Broadband

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Forum Posts

5G SIM. Should I change router to 5G?

Hi everyone. I have a 4GEE router that I’m using in a new build on a temporary basis. I’m told by EE that the SIM is on 5G. My download speeds aren’t bad at around 60Mb. Would a 5G router improve this? I believe I have a 100Mb cap on the SIM so I don...

Resolved! 5G routers

I'm considering buying the 5G router and I'm just wondering if its worth it, I don't get good download/upload In my current space, does it just work essentially like a mobile hotspot? I don't need to have a cable plugged into the wall? (Other than th...

Aido97 by Investigator
  • 1583 Views
  • 6 replies
  • 3 Helpful

Router phone number

I need to contact EE as my router keeps dropping out. WFH is being horrendous.Every route I go down to talk to them requires me to have a mobile number with EE (my mobile phone is on Vodafone). The router phone number is not in the app or in any emai...

Data speed is abysmal

I have a 5G hub and have noticed that the only time I get decent speeds is in the middle of the night. At all other times, and ESPECIALLY in the evening, the speed is atrocious. I can't even stream a YouTube video without constant buffering. Even whe...

Skiltsy by Investigator
  • 582 Views
  • 6 replies
  • 2 Helpful

Resolved! Laptop will not connect to 4GEE Wifi Router

Hi I am looking for help please.I have an EE 4G WiFi Router with a sim only unlimited data sim card in it  which I use for my internet connection  as we cannot have broadband in our location.The issue I have is that my laptop will not connect to the ...

lizk66 by Investigator
  • 4592 Views
  • 13 replies
  • 1 Helpful

EE 4G Router awful

We live rural and had been recommended to use the EE 4G router for wifi. We were informed that we would have no issues with speed and usage by EE however it is the worst wifi we have ever used. The download and upload speed is abysmal. The signal dro...

BrinScaff by Visitor
  • 11009 Views
  • 20 replies
  • 19 Helpful

Resolved! 4G mobile broadband equipment

Hi, I am on a month to month contract for my 4G mobile broadband. I have called and given my 30 days cancellation notice and I have asked if I need to return my dongle but I was told that I don’t have to, is this correct? I did pay a £40 equipment ch...

IPV4 and IPv6 issues (probably again)

Apologies if this has been discussed to death, but I can't find a solution to my problem in the threads.I have a Huawei B315-22 4G router with an EE sim.  The default APN (everywhere, eescure, IPv4 and IPv6) allows me to access the internet on all de...

afarmery by Investigator
  • 10283 Views
  • 12 replies
  • 4 Helpful