Mobile Broadband

EE broadband router

The problem I have is my Mitsubishi heating system requires data collection and my Broadband Router will not allow it , Mitsubushi are aware that the issue occurs with EE customers routers they have informed me that if the Router is operating with IP...

EE62D flashes green 9 times. Goes solid and then starts flashing again

As title suggests. EE 5G mini router worked fine the last time I used it, Went to use it today and its sat in this loop for two hours...

Xbox Series X Connected to Wifi but no internet

Hello my name is Charlie, i recently purchased 4G Wifi 7 router, model HH10E. I have set it all up and connect my Xbox Series X to it. It tells me it is connected but when i try to load streaming apps or games it gives me a network connection issue.I...

EE 4g broadband device stops functioning after 6 days

Sorry about the long intro and explanation, but I would like to set the scene for those willing to think through the problem. I have had this problem for some time. I will happily state I am not a computer expert, but can navigate myself around compu...

5gb data boost

Hi,I recently placed an order for new broadband as was told my 5gb data boost would be added there and then when I placed my order. The service is now active but I still do not have the extra data. How do I get this added please?ThanksStu

Resolved! 4G mobile data hub - Netflix & PS4

Cannot load Netflix & PS4 will not connect via 4G hub. Discussed with EE, went through resetting the hub, etc., and ended up with a technical advisor who told me there is no solution to these issues. EE should make it clear to people considering pur...

Switching to 5G router/contract whilst in a broadband/TV contract

Hi there,I recently (about 35 days ago) entered into a TV and broadband contract with EE. As luck would have it, 5G has just been enabled in my area and I'm 200m from the mast (I can see it from my bedroom window). I live rurally, and so the best bro...

how to unlock 4GEE wifi mini device? Keep getting page error.

HiI have a 4GEE Wifi Min i device and would like to unlock it but when I enter the IMEI I get the following error on the pageApplication error: a client-side exception has occurred (see the browser console for more information).I have tried this with...

Help 4g WiFi top up

I have searched for the answer with no joy. I have £10 credit to use on my top up page how do I add this to the data? It keeps taking me to the top up page again. This is very complicated to use. [Mod edit: Please do not share personal details as you...

We have just brought the ee mobile mini 4g so we can use wifi away from our home

We are still on our phones from overseas and we need these for business abroad. We are trying to activate the sim on our mini unit however when prompted for a phone contact we cannot present one as we are still on our overseas phones. We just want to...

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