Mobile Broadband

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4g mobile device

I bought a 4G mobile Device and it seems to have run out of data as it’s no longer working. The device came with the top up card, but I cannot find out how to top it up as when I called the number he asked for a mobile phone number which of course I ...

EE totally unable to unlock mini wifi parental controls

EE incapable of unlocking Mini Wifi. Spent two hours on the phone with two different agents yesterday and they were unable to help. After nearly an hour, the first agent said it was all sorted and I'd shortly get an email. It wasn't and I didn't.The ...

IvyL by Valued Contributor
  • 1425 Views
  • 23 replies
  • 0 Helpful

Resolved! Problems with 4G Router

Hi all,I have a TP-Link MR6400 4G Router working with my EE Sim. It worked perfect, very smoothly until, silly me, I decided to test the router with a SIM from another company. Well, this router apparently detect any SIM and details. It did it the fi...

Santyjazz by Investigator
  • 2116 Views
  • 6 replies
  • 1 Helpful

Resolved! iPad Air (4th Generation) Wifi connection issue

I have an issue with WiFi connection to Smart 4G Hub 2.I have to do “forget this network” and add Smart 4G Hub 2 annd retype password to establish an wifi connection every time my iPad goes to sleep or turned on.iPad is iPad Air 4th Generation and iO...

Big_H03 by Contributor
  • 542 Views
  • 9 replies
  • 1 Helpful

Norton VPN and EE Smart 4G hub 2

Helloi just start using mobile broadband service using EE Smart 4G Hub 2. Unfortunately, VPN cannot be turned on on Norton.  Do I need to change some settings?I need to change location to access to some oversea websites and this feature is important ...

Big_H03 by Contributor
  • 409 Views
  • 4 replies
  • 3 Helpful

Resolved! Router SIM card Broadband with device

Every now and then my router displays a red globe, when it is blue it does not connect to the Internet. When I restart it, it's fine for a few minutes. Then the same thing again. I also restarted all factory settings with the button on the device and...

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mobile data

i have recently brought a pack but my mobile data does not wanna work 

Lgdey by Visitor
  • 254 Views
  • 2 replies
  • 2 Helpful

Leaving EE

Hi just checking. I left EE on the 7th July and not received an email stating what the balance was or even an email saying "goodbye" hope to see you soon. Prior to that I was getting plenty of emails in my inbox constantly trying to sell my hardware ...

kabbman by Investigator
  • 437 Views
  • 5 replies
  • 2 Helpful