Forum Posts

Resolved! iPad Air (4th Generation) Wifi connection issue

I have an issue with WiFi connection to Smart 4G Hub 2.I have to do “forget this network” and add Smart 4G Hub 2 annd retype password to establish an wifi connection every time my iPad goes to sleep or turned on.iPad is iPad Air 4th Generation and iO...

Big_H03 by Contributor
  • 565 Views
  • 9 replies
  • 1 Helpful

Norton VPN and EE Smart 4G hub 2

Helloi just start using mobile broadband service using EE Smart 4G Hub 2. Unfortunately, VPN cannot be turned on on Norton.  Do I need to change some settings?I need to change location to access to some oversea websites and this feature is important ...

Big_H03 by Contributor
  • 418 Views
  • 4 replies
  • 3 Helpful

Resolved! Router SIM card Broadband with device

Every now and then my router displays a red globe, when it is blue it does not connect to the Internet. When I restart it, it's fine for a few minutes. Then the same thing again. I also restarted all factory settings with the button on the device and...

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mobile data

i have recently brought a pack but my mobile data does not wanna work 

Lgdey by Visitor
  • 255 Views
  • 2 replies
  • 2 Helpful

Leaving EE

Hi just checking. I left EE on the 7th July and not received an email stating what the balance was or even an email saying "goodbye" hope to see you soon. Prior to that I was getting plenty of emails in my inbox constantly trying to sell my hardware ...

kabbman by Investigator
  • 440 Views
  • 5 replies
  • 2 Helpful

Cannot log into my account

I opened my EE app and it's made me log in again. I did but there is an error saying unable to log in please try again. My logon details are right because when I login on my phone browser I can see my details but when I try to see my prepaid sim data...