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Smart 5G Hub and wifi range extenders

peterk
Investigator
Investigator

Background. Currently on BT FTTC broadband.  Currently upload speeds around 0.8 Mbps and BT think this is line degradation and Openreach cannot be made to address this issue.  Guaranteed download speeds are met. Since I don't need a landline , my EE "indoor" 5G signal  is "excellent" and I'm out of the BT contract then moving to EE 5G is justified on cost and performance grounds.  I currently  have whole house wifi coverage with the BT hub and BT wifi disc ( only for 1 critical room).  EE have given mostly unhelpful information ( best being "move the router when you change rooms" ) and the 2 pages I've found for the hub on EE.co.uk have little technical information and hence 3rd party wifi range extender compatibility is unknown ( EE offer a £7 / month range extender but definitive compatibility cannot be proved

Question.  Are there any known solutions to meet the issues above?  

 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

EE offer of a £7 / month range extender applies to fixed BB, but I don't know that it does for mobile BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP