Mobile Broadband

Facebook and Instagram not loading on Smart 4g Hub

I have a Smart 4 G Hub ( since February 2024) providing all my home broadband and wifi. All of a sudden we are unable to connect to Facebook and Instagram via wifi which will not upload and refresh. Previously both were working fine.The only network ...

Wrong information

I’m got as long as I have had mobile account which must be 40 years at least EE repeatly inform me when there iisxfaukt on system the problem is it is about 2 or three existing properties I could not count how many times I have been on to them about ...

Smart 5G Hub3 HH70C WiFi7 Tri-Band Router White

Iv'e had this since september 2024, but since February 2025, i have had increasingly had problems connecting to it, with all our devises, since beginning of March, I have had to reboot it 5 or 6 times a day, its got so bad that I have now got our old...

Overcharging additional router and line

At the beginning of the year I ordered a 5g router, after a couple of weeks I noticed the router wasn't working at the speeds promised so I called for technical customer service (2× phone calls at over 1hr each) which ended with ee saying my 5g wasn'...

Extra charges

I recently upgraded my account from a 4G hub with unlimited broadband to a 5G hub with unlimited broadband for £55. The contract for this started on 2nd September and the hub arrived on 4th September. The connection died last night and when I went to...

Broadband down for 4 days and now passed time of fix.