Hi Customer Support,I am currently reviewing the mobile broadband options. From the options displayed they appear to be identical (see image below). There is nothing on the page to provide more detail as to the differences and the icons are the same ...
I’m trying to use a 5G SIM card as the internet source for my 5G router to provide WiFi.Initially, the internet connection works fine, but after a few minutes, it stops.Does anyone know if there might be limitations on using a SIM card for internet ...
Hi. I'm trying to add sim card number to my account so I can top up data / check data usage but I'm using it in my mi fi ( TP link ), so I'm unable to receive a text message code for 2 step verification. Is there anyway I can add this device without ...
Hi,I'm really hoping that someone will be able to come up with a solution to the issue I'm currently dealing with! Last year, in December 2023, and took out a number of contracts with EE, 1 of the items/devices is a Samsung tablet and it seems to hav...
For 3 days I have only a single dot of signal strength on my EE router B625-261, I have No TV and limited internet - I have powered off and reset numerous times.If I dial 150 from my phone or the wife's phone it disconnects.When I get to the chatbot...
I wonder if anyone can advise me on whether this is possible? i.e. connect the BT router to the EE mobile wifi router so as to retrain my home network connection and have the mobile wifi at the same time. Any advice appreciated.
I have bought an EE 120gb data card that lasts for 12 months. When I add data to this card do I automatically get the data for 12 months or is the data only applicable for a month. Thanks
Hi everyone I live on a narrowboat and have no landline. I have a longterm mooring in Hebden Bridge. I'm in direct view of a transmission tower about 500 yards away.A month ago I changed to EE having had virtually no reception from Three. For two w...
I have a new 4GEE home router 3, everything has connected except my 2 teles cannot get netflix to work on them. catch up (bbc i player etc ) and disney plus are fine but netflix wont get past either 0%, 25% or sometimes 76% then I just get a message ...
Hi there, when using my WiFi I suddenly noticed that I lost connection, when checking the router there appears to be no power getting to it at all! At first it sounded like the fan started for power up literally for a split second but I don't seem to...
