Forum Posts

Unable to update to latest firmware - EE72E-2BE8GB3

I am trying to update this 4G mobile WiFi device. Currently the firmware is showing as 4G_WiFi_V01.03.1, when attempting to follow through with the firmware update to 4G_WiFi_v01.05, this seems to fail. (It was able to do one round of firmware update...

354- by Star Contributor
  • 864 Views
  • 4 replies
  • 0 Helpful

4G wifi mini

I bought a 4g wifi mini box from Argos a few weeks ago. It came with 60gb free data, I used all of that up watching TV on my smart Roku TV with no problems and that run out a few days ago. Today I called EE and got the 4g box sim put on a monthly dat...

Luna1234 by Investigator
  • 1995 Views
  • 9 replies
  • 1 Helpful

Mobile broadband help for charity

Hi,We are a tiny grassroots charity providing art workshops to vulnerable children and have just been given free access to an office in a building earmarked for demolition so we can't have broadband put in (we don't know if the connection still works...

ucsadmin by Visitor
  • 283 Views
  • 1 replies
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EE Public WiFi issue

Hello,i have paid for 30 day access of EE’s  public wifi hotspot. the first day it worked completely fine. it’s now been two days since and it doesn’t even appear on the settings part of my phone. this is very frustrating as we have just moved into a...

Resolved! EE APN applied, connected but no data

Hi, hope someone can helpI have a contract EE SIM (tested and working in EE modem).  I've put it in a Teltonika TRM240 USB modem with aerial.  It connects to EE LTE, the access point is applied, but no data is passed to the PC.  What's the last step ...

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Resolved! Data Sim

I have just put a  new data sim in 5G router and all the lights are saying it is working but it’s telling me there is no internet connection. Any help for resolution please. 

Clunk1552 by Contributor
  • 471 Views
  • 5 replies
  • 1 Helpful

Dongle help

I have an EE dongle/mobile broadband device bought 2/3 years ago when we moved house. I am trying to use it now but it won't turn on. When it is connected to power, all the lights flash blue then go off. I can't get it to turn on or see the wifi conn...