Mobile Broadband

Resolved! SIM

I purchased a SIM from Amazon for my Netgear router. It stated it was a 2 months deal. Checked my Netgear today and it stated that I have just 13 days left?

EE 5G Smart Hub disappointment.

Today I get my EE 5G Smart Hub and I'm disappointed. I don't know if I'm doing something wrong but this is not what I expected.I get 4 bars 5G signal here in Bayswater, London but the speeds 6-20 Mb/s. Only when I first turn it on It was 100Mb/s for ...

Resolved! Direct debit set up

Hi I have set up a d/ d but the payment. Didn’t come out and also I just paid online- can you have a look it Says payment outstanding even though I have the d/d set up [Mod edit: Image rejected due to it containing personal information.]

Contention differences between uncapped speed and capped speed

Hi,I would like to know the specific answer to a question relating to contention speed wrt mobile broadband.Background:I have a 30 day sim-only unlimited data (£38/30 day). I have my own 5G hub. This sim is speed limited to 100Mbps. I am in an area w...

EE WiFi-Auto not connecting to available hotspot

I can see an EE wifi in my network list and can connect and see the log-in/pay-wall., I have EE WiFi-Auto configured jn my network list BUT it does not appear as an available wifi network to select - why?

Resolved! Suspending account for winter

I have just signed up for a 30 day rolling package for mobile broadband to use at my caravan. How do I suspend it in November and open it up again in March

Resolved! Whats going on?

Whats going on? When will i get my internet back on 5g hub?

New to ee new router not connecting to internet

I got new router set it all up connecting WiFi boom not connected to Internet Any help please x

Resolved! How do I use my credit to top up data only sim? I can't use the text service

Resolved! I desperately need help with activating a new pre paid sim please🙏

I have bought an EE 120gb data sim for my rut950 4g router. I have put the sim into the router but nothing is happening. I can't put the sim into my phone as it is a different size. Please help as I have read that the sim will need to be activated by...