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Resolved! Billing

Hello. I was wondering if anyone could help me with something. I have recently been out of a job for a while and unable to pay for my phone bills. I have been given a final bill and that has been paid. I’m unsure whether or not my sim will start work...

GLinet router and Ipv4

I have just purchased a GLinet x2000 router. It didn't work with either of my EE Sims I have. The Sims do work in my older and much slower TP Link router. Apparently the issue is my Sims will not get an IP address as they are iPv4 only and the GLinet...

Doddie99 by • Investigator
  • 1240 Views
  • 9 replies
  • 1 Helpful

Smart 5G Hub SIM not connecting

I am looking at a problem for my elderly neighbour with a Smart 5G Hub for the local chapel. It is failing to connect to the network with the SIM provided by EE. The hub reports the SIM is OK but the mobile connection is unsuccessful. The hub works w...

Mobile internet works slowly or doesnt work at all

Hi all,since las t friday my mobile internet works very slowly or doesnt work at my work place. Signal is good and it was workling absolutely fine before last friday. Am having nearly 100gb to use on data. Restarted phone and settings. Still very wea...

Dashike by • Investigator
  • 942 Views
  • 7 replies
  • 5 Helpful

Mobile broadband 4G

Hi, To improve the signal strength of my Mobile broadband ee 2nd line support have suggested an external antenna that is then cabled to an internal router, has anyone user experience of this upgrade and pictures would be great to understand what the ...

Resolved! 5G Smart Hub Problems

We've had the 5g Smart Hub for just over month and receive excellent speeds of 250-400 mbps in an area where landline speeds are poor. However, I'm having constant problems with the internet just dropping on devices connected to the hub. It's a parti...

Unacceptable service from ee

We have now been without a reliable and stable WiFi for nearly 4 weeks. No one told us. When we finally got through we were told there was a mast problem in our area( Croydon, South London) . No updates , no warnings. I work from home and when I told...

Does EE 5G Smart Hub have WiFi Enhancer & Game Mode?

Hi Everyone,I switched back to EE 5G WiFi as I was with Three previously as they offer a much better deal, however they randomly cut my 5G coverage and it resulted in me cancelling it. I paid less than £20 a month for unlimited data and faster speeds...

UnGodly by • Contributor
  • 676 Views
  • 1 replies
  • 2 Helpful

Resolved! Router

Just wanted to know if I buy a ee router from argos would be able to use my sim out of my other ee router which is a few years old now and having problems with the battery not keeping its charge thank you. 

MEL1970 by • Investigator
  • 900 Views
  • 5 replies
  • 3 Helpful

Resolved! Linking to the app

When trying to link my mobile broadband to the app, it's saying that my billing account number is wrong.  Any ideas?

Kendo072 by • Visitor
  • 622 Views
  • 3 replies
  • 6 Helpful
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