Mobile Broadband

Adding TP link ( mi fi) sim card to account

Hi. I'm trying to add sim card number to my account so I can top up data / check data usage but I'm using it in my mi fi ( TP link ), so I'm unable to receive a text message code for 2 step verification. Is there anyway I can add this device without ...

Samsung Tablet a charging fault and WHAT are my options? PLEASE CSOMEONE HELP ME

Hi,I'm really hoping that someone will be able to come up with a solution to the issue I'm currently dealing with! Last year, in December 2023, and took out a number of contracts with EE, 1 of the items/devices is a Samsung tablet and it seems to hav...

Contacting EE for my wireless router issue - Stuck in a chatbot loop....

For 3 days I have only a single dot of signal strength on my EE router B625-261, I have No TV and limited internet -  I have powered off and reset numerous times.If I dial 150 from my phone or the wife's phone it disconnects.When I get to the chatbot...

Keeping a BT hub connected to home network with ee mobile wifi

I wonder if anyone can advise me on whether this is possible? i.e. connect the BT router to the EE mobile wifi router so as to retrain my home network connection and have the mobile wifi at the same time. Any advice appreciated.

Mobile broadband, how can I speed it up

Hi everyone I live on a narrowboat and have no landline. I have a longterm mooring in Hebden Bridge. I'm in direct view of a transmission tower about 500 yards away.A  month ago I changed to EE having had virtually no reception from Three.  For two w...

No power

Hi there, when using my WiFi I suddenly noticed that I lost connection, when checking the router there appears to be no power getting to it at all! At first it sounded like the fan started for power up literally for a split second but I don't seem to...

Mobile 5G wifi router keeps turning off, literally after a few minutes.

New Smart Hub probs/queries

Just set up a new Smart Hub.The light on the front flashes green and red or maybe orange. What does that mean? Despite the strange flashing, I set up the Smart Hub and it works. Leaving aside an issue of coverage in some rooms, there are two other th...