I can't access the hub manager.Does not matter if it on my phone, iPad or PC. Safari, Chrome, Edge and Mozilla all have the same result and as usual EE tech support is clueless and advised me to search for a solution here.I have the EE 5G smart hub. ...
EveningI am frustrated beyond belief with an issue I am having with a broken hub.Im currently in France. My hub is home with my work and stopped working. Its a sim broadband hub. No landline. I spent 2 hours on the phone as apparently no password had...
I bought a 4G Mini Mobile Wifi, EE Unlocked PAYG router to take on holidays. The EE sim I was sold for it is actually for a mobile. I now seem to have a monthly contract instead of PAYG. Also the router won't add to EE website, and the type isn't sho...
Hey folksi bought a 4g wifi router last year to take on a caravan holiday.. we are taking it away again this year but i cant get into the account to top the device up its asking for a mobile number and i cant find the original email with it. I have t...
Hi, I bought a TV in May 2025 for my baby to watch YouTube. I want to purchase for a wireless broadband that’s why our family visited EE on 14/05/25. We met a customer advisor Juned and he is the one served us. He advised us to take home broadband an...
so... im in Aberystwyth town... by the train-station...my 4g phone got 5-bars signal and 20+ mbpsmy exspensive EE 5g router has 1-bar signal and 9 mbpswhis is a bit naff... dudes...this happens too often too... but hey... zen dudes...
I have just purchased a pre-paid SIM to use in a little mobile wifi device to use whilst away in my campervan. I need to keep track of my usage so have set up my account on EE. The problem is...when I try to register the SIM it sends a code to the ph...
Is ee a good network thinking of joining
My mobile internet speeds have gone down from around 950Mbps to 1.5Mbps since Monday. The original repair time (on the app) was 16 hours. That deadline has come and gone. The app status checker now does not even provide a repair time estimate.It is i...
Hi folksWe installed a new Smart 5G Hub in December, and every few days, intermittently with no clear pattern, it completely hangs. It's dropped all service on: 21 & 26 December, 5, 7, 13 and now 17th of January.The light on the front stays solid aqu...
