Hi there. I also had a BT hub and switched to have the new EE hub and have the Internet in my name alongside my phone that I recently got on contract. A month ago my hub stopped working, there was no issues in my area and everything was paid up and o...
For the last week and half our mobile broadband hub has been constantly dropping connection. It’ll hold for maybe 10 minutes and then drop out, causing whatever we’re doing to also drop whether that’s gaming, streaming, web calls etc. every time we r...
I have all rounder on my Iphone,fair usage policy in 2025 is ??? GB Thanks @Unlimited
I need a 5G data solution for remote working. I have two slow fixed FTTC line with static IPs for work, using load balancing. However the bandwidth is insufficient to allow high quality video and audio work for two workers. I would like to switch the...
We’ve had a 4G smart hub for 18 months while we wait for fibre in our road. It’s worked well but about 2pm on Monday 19th May it slowed up. Restarted the hub & it came back but the service is now unusable. Disconnects from the internet constantly. Lu...
Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...
I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...
I have mobile broadband with a super-compact 4G WiFi thing (this one https://ee.co.uk/broadband/pay-monthly-mobile-broadband-gallery/4g-wifi-details)For (long, boring) reasons, I have ended up with two of them. Can I use the second one as a booster? ...
Some months ago the light on my 5G Smart Hub stopped working. The Hub is working but there are no lights to indicate the status. I’ve gone into settings and can’t find anything there. The Hub is still within warranty (it’s about 9ths old) but before ...
Hello - I want to connect my 5G home hub to my EE app to check my bills etc (as my last bill was wrong!)How do I link my device to my app?? I dont have an account billing number to connect via the broadband product option, and I have no way of receiv...
