Mobile Broadband

5GEE Router 2021 Xbox Party Issues

Hi all i recently purchase the 5GEE 2021 router and was impressed with the speeds however whenever my son uses it for his Xbox he cannot join a party. I rang the support line who told me this was not possible on mobile broadband however we have had n...

Resolved! Smart Hub 5g

Hello, I bought a 5g smart hub with 18month contract which is due to expire. Can I I just upgrade the sim to a new sim only deal? Or does it have to be a special contract for the smart hub Thanks

Resolved! How do i cancel my portable wifi

Resolved! How to cancel wi-fi mini device number

Swit hing to unlimited data plan and need to cancel my other device which is wi fi mini. Cant see where and how to cancel on thw app. I cant call or receive calls at pesent ao cant call 150

Impossible to find/order Mobile Routers on EE Site

The obvious route: Broadband > Mobile Broadband leads to EE Mobile | Mobile Phones, Tablets & Mobile Wifi | EE , a page of mobile phones, from which no Mobile BB is accessible.It's been like this for ages but I keep forgetting to raise it..

Resolved! Contract cancelled but sim is in a sim router and dont get messages

How on earth do I know when to to pay my bill when I get no notification until I get no service as the messages you send about payment only go to the router which is no good enough as no email letting me know is due.Now I've just played and it say co...

Resolved! mobile broadband

Hi all, so my son recently started working away he is always going to be in the same location and needs a mobile broadband with good speeds for gaming. He only 18 so still plays fifa online with his friends. I think this is important for him to still...

EE 5G Router drops connection several times a day

I bought a new 5G router in July 2025. Ever since, the internet has worked fine some of the time, then intermittently drops out (for 30 seconds or so), and comes back up. Or sometimes we need to reboot it to get it back up. I am unable to get fibre b...

EE Smart 4G Hub

Hi,hopefully someone might have the answer to this.I bought this hub from EE shop about Jan 25,it works ok but i have to re-boot it every single day without fail.It is driving me nuts,hope someone can help.

EE Ip address keeps changing

Hello, I purchased the best broadband package as I run a number of web sites. To upload new content to these web sites which is a daily occurrence, the company use my ip address as a useful guide to who I am, and block others from postin...

Mobile Broadband

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