Mobile Broadband

Resolved! account closed

I have a valid service plan with EE and have been making my monthly payments via direct debit. However, after relocating to my current apartment, I attempted to update my address online and discovered that my account has been closed.Could you please ...

Mobile Broadband VPN not working

Hi All,I have just joined EE Sim unlimited broadband with a TP-Link NX510V 5G+, very fast speeds 60mbs + and i use a VPN connection to my works Server 2022. EE is blocking this maybe cause of cgnat.lots of posts but no answers, deffo EE as works fine...

4G wifi Router connections not working

Hi , I’m a first time user of 4G WiFi. I bought an unlimited data package from EE and set it up with a new TP Link MR6400 router. There is something I’m not doing right as the TV works fine for streaming content (e.g. IPlayer) but I cannot get our iP...

Broadband tele not working

Broadband and TV not working

Resolved! Intermittent wifi dongle use

Hi, I will be travelling round uk soon and would like to be able to use an EE dongle but without a contract and to just be able to access it every now and again, i would be in some remote parts where wifi is non-existant, so, could anyone give me som...

How can I speak to a real person?

As a many years customer, I am appalled by the difficulty in speaking to someone. Logged in and waited (and waited ... etc) for the chat button to appear. Nothing. Called 150 and was linked to a cyber-voice that sent me a link (that didn't work). ...

EE Mobile Broadband Device - Comp

When trying to connect to my wi -fi a new setting has appeared with my wi-fi name followed by compI have not noticed this previously and do not know what it is. My internet also keeps losing connection and then showing as connected with no connection...

Resolved! ???adddata

4g wifi slow

I have been using a 4GEE WIFI MINI hub, for the last 3 months, since moving to my new property. I checked that the 4G coverage was adequate beforehand & have since been succesfully using this product. In the last few days, the internet has been runni...

EE Smart 4G Hub Dual Band Router blocking computer

A few days ago I moved the router because it was in the way and since it's been plugged back in, I can't use my computer without having a VPN on. Google, discord and most apps just don't launch or connect without the VPN. The VPN also causes the conn...

Mobile Broadband

Forum Posts