22-01-2026 01:12 AM - last edited on 23-01-2026 08:12 AM by Linzi_H
Wish to join up my broadband bill with mobile bill
but it says on the form add your landline number I don’t have one
[Mod edit: add title]
Solved! See the answer below or view the solution in context.
22-01-2026 08:36 AM
Hi @Billy135
Welcome to the community.
If you are trying to link the account in the EE app or when logged into your account through the EE website, you should just need the broadband account number.
You can find this on the emails that are sent when you place the order.
If you don't have this, or are unable to link the accounts, please give our customer service guides a call and they can link it for you.
Michael
22-01-2026 08:36 AM
Hi @Billy135
Welcome to the community.
If you are trying to link the account in the EE app or when logged into your account through the EE website, you should just need the broadband account number.
You can find this on the emails that are sent when you place the order.
If you don't have this, or are unable to link the accounts, please give our customer service guides a call and they can link it for you.
Michael
22-01-2026 06:58 PM
You don't need a landline no. or an a/c no. to link a mobile router. That's for fixed Home BB. You link it by its mobile no.