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Wish to join up my broadband bill with mobile bill

Billy135
Visitor

Wish to join up my broadband bill with mobile bill 

but it says on the form add your landline number I don’t have one

[Mod edit: add title]

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Billy135 

Welcome to the community.

If you are trying to link the account in the EE app or when logged into your account through the EE website, you should just need the broadband account number.

You can find this on the emails that are sent when you place the order.

If you don't have this, or are unable to link the accounts, please give our customer service guides a call and they can link it for you.

Michael

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2 REPLIES 2
Michael_D
EE Community Support Team

Hi @Billy135 

Welcome to the community.

If you are trying to link the account in the EE app or when logged into your account through the EE website, you should just need the broadband account number.

You can find this on the emails that are sent when you place the order.

If you don't have this, or are unable to link the accounts, please give our customer service guides a call and they can link it for you.

Michael

XRaySpeX
EE Community Star
EE Community Star

You don't need a landline no. or an a/c no. to link a mobile router. That's for fixed Home BB. You link it by its mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP