Netflix problems

[Jane1236]

Ever since buying a new 5GEE Home Router, apps such as Netflix have stopped working on my TVs. The internet is working with other apps, but Netflix always comes up with the error codes 2-4 or 2-5.

I've tried re-setting the router and TV and apps multiple times. Any tips appreciated. Thank you!

[Leanne_T]

Hi there @Jane1236 

Thanks for coming to the community 🙂

Can you access Netflix on the TV using a different WiFi connection? 

Have you tried the steps on the Netflix Error NW-2-4 | Netflix Help Center page? 

Leanne 🙂