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5g router remote access

Cricketer101
Investigator
Investigator

Hi there. 
I hope someone can help me. Which I have to say EE have been reluctant to do. 
I have a tplink Archer NX210 router with an ee data sim that I need to be able to access remotely so I can control cameras and  smart stuff. I have tried everything that I can think of to no avail. I’ve searched the internet which mostly says EE uses CGNAT which is the reason. 
surely this can’t be the case? Must be thousands of people who rely on 5g for their internet who also have smart devices?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

You may be finding yourself up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT) resulting in a double NAT, which games consoles often object to, which means you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB. 

If this occurs there is nowt you can do to avoid it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Clever_Trevor
Established Contributor
Established Contributor

Hi,

you need to install the TP ‘tether’ app - you then pair the device & can fully remote manage. 

You can receive sms txts & send sms’s plus manage WiFi plus connected devices - full control from the app. 

hope this helps.