Mobile Broadband

Sim and router plan

HiI'm currently on a plan that gives me 100gb a month on a sim cardcin a router on WiFi for £35 a month. I've recently had my smart TV  connected to my router and and this gives me 1000s of TV programmes to watch, but  my current bill is around £115 ...

5G rollout and 5G home routers

Has anyone got experience of 5G routers that you have used instead of your old landline broadband I’m desperate to change but the rollout of 5G appears to be very slow?

Check remaining data on 4gee mobile WiFi

Unlimited data is very limited and staff is unhelpful

I had 4G wifi device for over 2 years now. With unlimited data to which allegedly, on the point of sale 50 devices could be connected to. So a rather powerful router.Suddenly this month it stops working. Calling Ee on Thursday, waiting for about 30 m...

5GEE 2021

I am upgrading from EE 4GEE router to the 5GEE router 2021.  (1) Do I use the new sim sent out with the router or simpy take the sim out of 4GEE and put into 5Gee router? (2)  We have external aerial (installed by EE, which is an internal box).  Ther...

5GEE Mobile Broadband Router Not Fit For Purpose

I was told before I ordered the device that it is perfect for gaming, however recently that has definitely not been the case. the sole purpose of the device was to enable me to play online with any lag spikes or disconnects. the speeds it gives are p...

No coverage in my area

Hello ive had no mobile signal or broadband for several weeks now. I believe this is a known issue in my area with EE coverage (postcode xxx xxx). are you offering a discount due to this? Since I cannot use my phone outside of the home broadband. Oth...

5G data sim activation

I have purchased a 5G data sim, and have installed it to the 5G router. I have full wireless coverage, and the router is showing both 4G and 5G 'signal'.However there is no internet connection. I assume I have to activate the sim, but as its in a rou...

Does 14.8/15GB mean I only have 0.2 data left?

PAYG Mobile Broadband Topup

Hi,I ran out of data allowance on my PAYG broadband SIM. It would let me access www.ee.co.uk as expected but I could not access any ee.co.uk subdomains including id.ee.co.uk and auth.ee.co.uk so there is something wrong somewhere where if you run out...