Is it on contract or PAYG?
MyEE doesn't work for registering PAYG MBB devices or at least those with data SIMs. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.
You may continue using your device but you just can't register it to MyEE.
- Use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no.
- Go to http://add-on.ee.co.uk/status from the device will tell you your usage.
- Go to http://add-on.ee.co.uk/purchase from the device to buy add-ons.
These should still work.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
