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Data Issues - mobile router

coupeguy2022
Visitor

HI, 

Where I live is prone to power cuts and I have a backup router which I chuck my phone sim in to use with my laptop when the power is down. 

I have just taken out a new plan with a new Sim Card and when I put it in my portable router it doesnt work! 

It can hotspot from my phone and my old SIM (yet to be deactivated) still works. Any ideas why this wont work? 

 

1 REPLY 1
Jon_K
Former EE Employee

Hi @coupeguy2022.

Were both your old and new SIM cards on EE?

Does your new SIM work in your new phone?

Jon