number to speak to a EE human

[gadget1973]

I've tried unsuccessfully using 150 and it just takes me to the visual service area where it doesn't let me speak to a person no matter what option i try, 

my query is about a returned item i've had confirmation from DPD that its been returned this was on the 8th august 12 days onwards and still no update from EE. 

Does anyone have a direct number that bypasses the visual service ?

i understand that EE are using this service to try to limit people contacting them but sametimes its necessary and the new service isn't suitable. 

thanks 

[Chris_B · Accepted solution]

@gadget1973  Stop selecting option 1 and select option 2.  

[gadget1973]

its like a maze but finally on the line to someone i hope

i can tell its been quite saometime since ive had to contact EE 

thanks 

[gadget1973]

Spoke to Luke who sorted out the upfront payment and last months payment hopefully thats done

i'll  know for certain when i get my next months bill whether its been credited.

thanks four your quick reply @Chris_B  

[Chris_B]

@gadget1973  No problem, happy you got this sorted.