If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I wanted to buy a mobile from your ee a few days ago, and you gave it but I didn't accept it because my younger sister gifted me a mobile. Now my mobile is broken..can i get mobile again from you in installments.
Just ordered a new phone, ee took the upfront payment, the phone isn’t in my basket and I haven’t received and email saying it’s been processed, the page after paying didn’t load properly could this be the issue?
I have spent hours trying to remove a phone from the basket. I have not confirmed the order, but for piece of mind I would like it out of the basket. Tried looking at previous answers about using a pencil app? and clearing Google cookies(didn't wo...
Hello, I made an order (***********) and I'm still waiting for the item, I was wondering if I could get an ETA. Other than the first email saying I've made the order, I haven't heard anything since. Cheers James
I purchased a phone and sim plan today and it was already deducted on my account but I haven't received any confirmation email and couldn't track my order since there's no email for the reference number. Is there anyone experienced the same problem?
Has anyone any experience with ordering an extra sim. it never arrived.i phoned them and they’d mistakenly sent it to a previous address.luckily I noticed before the 14 day cooling off period just. I cancelled it and they refunded me the first month ...
I order iphone but it cancel how i get my refund?My reference number, **********************
Good morning, Can I speak to anyone about an order? I have tried tracking it and nothing, tried calling and cannot actually get through to anyone to speak to them about it. Order was placed 48 hours ago, it was in stock and advised to be despatched w...
Hi! I'm currently with another provider for my home broadband and mobile services and I'm considering a move to an EE full fibre home broadband contract. In order to determine the overall cost I'd like to know what the cost of the mobile service wou...
