If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi there,I attempted to purchase a PS5 Slim Digital model from the online EE Shop yesterday and ran into an issue. I went through the checkout as a guest, chose "PayPal" as my purchase option, and then successfully went through the PayPal page. When ...
Same!it’s been over a weekplus I have the Royal Mail app and parcel force direct (48 hour)all I have is a silly order number starting with EE- then when I try to track the delivery it says oops we don’t recognise it
I know there’s tonnes of these but I’ve order a cosmic orange pro max 256gb on 31st October. The tracking page since dispatched since the 20th. But I’ve not heard anything
My iPhone 14 plus broke on Tuesday, I tried fixes but nothing worked so I figured I might as well treat myself to an iPhone Air... Problem is in order to actually order one I need to input a verification code to prove it's me that is obviously being ...
Why am I still waiting for my order?! Why do EE not keep people informed? I ordered on 25th September still no idea of when it will arrive. If there’s an extended delay then tell your customers! Keep people informed it’s really not much to ask? ...
Hi,I had recently ordered the iPhone 17 Pro Max Silver last Monday, and I have yet to receive any update regarding my order.
I ordered a mobile phone last week and was told that I would get an email in 24hrs informing me of when the order would be dispatched for delivery. I have still not received my order and cannot get through to customer services. My order number is xk...
Yesterday I contacted your customer service center requesting the purchase of an iPhone 17, but I received no response and no protocol number. However, today I received a confirmation from DPD that the device will be delivered to an address that is n...
Hi I put an order in on the 15/11/2025 and when the delivery got to me I asked for it to be returned back to EE as I did not need the delivery anymore. I have still been getting the charge for the phone on my account and I have not had the money retu...
