If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Why I can’t trace my order
I wait and wait for my iPhone 17 pro max over 3 weeks
I upgraded my phone via the app on Monday and have received no updates since the confirmation email, so I have been waiting 5 days (email stated phone dispatched within 3 days) with no updates, phone or any other information. I am also unable to trac...
Hi I ordered a phone over two weeks ago and I have not had an email to say it’s been dispatched and also not received my deposit back? Can’t get into contact with anyone when I ring the number
I ordered a phone 3 days ago on your website and haven't heard anythingsince
I haven’t reviewed about my order been 2 day now I wonder why they didn’t give me information about delivery
hello today i’m place the one order iphone 17 pro 512gb with EE sim card and im upfront pay 30 pound but im not raceive tracking number im use the reference number but this not working [Mod edit: Title added.]
What to do if the money was debited, and I got a refusal, the money is not returned
I visited an ee store on the 19th of December and was persuaded to upgrade my phone. I was guaranteed by the rep I would receive the phone before Xmas and most probably the following day. I had a message from dpd, telling me my phone would arrive at ...
Phone was dispatched and dpd sent my pin and said it would be delivered 30th. On the day an operator said there was an issue at the depot and no parcels had left the depot that day and it would be next day. I received a different parcel from the same...
