If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I’ve recently upgraded to a 17 Pro max I’ve elected to collect in store but my passport and driving licence are both out of date ( licence is due to be delivered some time next week) would they accept an out of date passport - by one month as acce...
So i applied for a contract they take my deposit then leave me and dont even contact me till I chased them up( after having to jump through multiple departments to find the correct one as theres no option on ees stupid automotive system) to be t...
So I placed an order on the 25.06.26 at 20:15pm, I have since had the money pending in my account to be taken out, the thanks for your order with the order number starting XKO and a contract summary, it’s been over 24 hours and I’ve heard nothing so ...
Hi there, i placed a order for a mobile contact & money was taking from my bank but i have had no updates or correspondence since order was placed the order number is xko**********[MOD EDIT - REMOVED ORDER NUMER]
I ordered phone from ee now im not getting any response nor for the refund nor for the phone help me please actually there is nothing showing in my account now and money is lost i dont know where did it go.
Hi everyone,I am looking for some help from the community team regarding a promotional claim for a new phone.I bought an OPPO Find X9 Pro from EE on 14/06/2026. This was during the official promotion period to get a free OPPO Watch X3.The promotional...
HiEE have the payment plan I prefer, but do not list the nano-texture screen for the M5 Macbook Pro models.Are they available as a custom order?Thanks
Hi, I have a Google smartwatch previously linked to my Google account. I've ordered an upgrade but it's lost the link to my Google account, but dpd have sent the delivery pin to the mobile number assigned to the phone. How do I change the number so d...
Hi,I've just signed up for EE and have tried purchasing a phone, I got to the checkout page and it successfully took it out of my bank, but then something failed on the website and it seems to be lost, I think I have to pay again. I'm using Firefox a...
I placed my online order however wrongly inputed my mobile phone number in my order.Therefore I cannot receive the PIN code to accept the DPD delivery, and DPD driver left as PIN code unable.How can I correct my mobile phone number in my order and ge...
