If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Dear EE Customer Service Team,I hope you are doing well. I recently ordered a Samsung Galaxy S26 Ultra on the 29th of this month, but I have not received any update from DPD regarding the delivery.Additionally, the tracking number provided is not wor...
Hi, I Have an iPhone 13. Battery now very slow. Thinking of getting a refurbished 17. I’m sim only and wondering is it easy to set up? Do I have to physically take sim out? I was on contract, then went on to sim only but didn't have to do anything. I...
Why hasn't my tv arrived 8days after getting the conformation.and it says dispatched but no tracking number..EEthis is very poor not even a message to tell me any news
Hi there, I am not an EE customer, but someone has just signed up for services and entered my email address (by mistake, it's a very common name) I am out of the country and cannot call the support number and I don't want to log in to their account t...
Hi I placed an order for a iPhone charger. I had 2 emails. One saying great it’s arrived at 13.35 and one saying it’s in its way at 13.36. This was the day after I ordered my charger. Obviously I have not received my charger. Can you please advise ho...
24th April was my latest activation date. I rang the help desk on the day before because I was notified that my order had been cancelled. The agent I spoke to told me a new order was placed, and when I checked the order tracker it appeared to be corr...
is there stock yet for the iphone 17!placed order on the 15th still nothing ?.
I ordered a iPhone 17pro max phone contract for store collection 14days ago now and have not received any email or text since the day of order. Also the tracking does not work on the app.
Hi, when I was upgrading my phone it had an offer of Buds3 Pro for £1 with it but I haven't received any voucher in my email or by text.
I ordered a phone last night it took my money and I have no order confirmation or order number
