If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have ordered a new phone and have received a message saying - a new document for your samsung device agreement is now available to view, log in to ee.co.uk/go/login to view it, but I can't find it. I have looked under bills & payments and plans &...
I have placed an order this afternoon, upfront payment is pending but the page was then blank so no order number given and I have received no confirmation email. I have been unsuccessful in contacting EE as my number is an existing number in my husb...
Can u tell me when my contract mobile phone will be delivered please?
I ordered an accessory on my standalone apple watch account but they sent the PIN to the phone number attached to that account and now I can't receive the item as that number is not used for anything and I have no sim card for it. I was hoping they ...
HiI was in the EE shop yesterday and had 2 choices. I went with the iPhone 16 Pro Max on flex pay because I had to think quickly.I think I made the wrong choice and wished I had chosen the Pixel Pro XL.Is it too late to take it back and to swap these...
Hi! I’ve ordered a phone earlier today online and i haven’t received a confirmation email, the moneys been taken out of my account but i haven’t been sent an email to track my order or to confirm it. This is my first time ordering a phone on EE, is t...
Hi, I ordered Iphone 16 ProMax on the 17th of February 2025. I am yet till receive my order till date
Hello,hi, I ordered phone today i.e 27th Feb at 7:20 pm. I am not able to track it or not able to understand if it got approved or not. I have my flight on 3rd of March. Where can I know more information regarding the phone?
Hi, i ordered a new phone through EE. I have received the phone but no eSim? I was told i would receive one within 24 hours but no luck! Can anyone help?
