If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi everyone,I am looking for some help from the community team regarding a promotional claim for a new phone.I bought an OPPO Find X9 Pro from EE on 14/06/2026. This was during the official promotion period to get a free OPPO Watch X3.The promotional...
HiEE have the payment plan I prefer, but do not list the nano-texture screen for the M5 Macbook Pro models.Are they available as a custom order?Thanks
Hi, I have a Google smartwatch previously linked to my Google account. I've ordered an upgrade but it's lost the link to my Google account, but dpd have sent the delivery pin to the mobile number assigned to the phone. How do I change the number so d...
Hi,I've just signed up for EE and have tried purchasing a phone, I got to the checkout page and it successfully took it out of my bank, but then something failed on the website and it seems to be lost, I think I have to pay again. I'm using Firefox a...
I placed my online order however wrongly inputed my mobile phone number in my order.Therefore I cannot receive the PIN code to accept the DPD delivery, and DPD driver left as PIN code unable.How can I correct my mobile phone number in my order and ge...
I have been waiting three weeks for my bag to send the trade in phone. The help online people told me to keep waiting when I questioned it a week ago.
I ordered a iPhone 17 since I could upgrade and on the phone the advisor never told me they were gone perform a hard credit score cheak and it impacted my credit score by a lot and I was bulding that never told me once? And I can’t find anywhere to g...
I ordered a phone on the 5th. I was meant to order my new device with a new number. I have linked it to a phone that isn’t in use. I’ve got no confirmation email other than my order number. But if o track my phone it says it’s wrong. Help
Hello, I cancelled my order but it now says it’s on the way. Not a happy customer:(
